www.newark.comReviews of newark.com

If I could choose 1 star I would. Order # 128766 Item 5 says I ordered 4 each 49W7004 capacitors Yet in the box was 1 each 47W0511 ECL25/30 DIN Clip Kit? I have tried contacting customer support by phone and they hung up. I have tried contacting customer support by email and they don’t reply The customer support live agent never seems to be functioning So as it turns out, the capacitors I paid for totaled around 94 cents. They chose to send an ECL25/30 DIN CLIP KIT Power Supply Accessory, Din Rail Mounting Kit, ECL25 Series. That costs $4.62 I tried to fill out a return form and 5 times it just errors. I suspect I will never get the rest of my order, but it will feel sweet trashing the item they incorrectly sent Follow-up: I sent emails to every address I could find and a nice lady in the Tax Dept was the only one to reply. She also forwarded my email to a supervisor. The Supervisor emailed the order dept and cc'd me saying they needed to fix it. Someone contacted me and apologised saying they would fix things. I got a call, an actual call from someone explaining they would refund me for the missing items and would call back in the morning to help me re-order and the shipping would be free. I got an invoice for the refund. That being said, I haven't actually got a refund nor did the guy call back. So I still don't have my parts or my money. I have since placed an order with Future Electronics North America. Only $8 for expedited shipping.

I ordered 5 batttery, 3 of them was dead because of wrong package, they were shortcut at nylon bag. Nobody cares about my return request. My order number: 581836

I ordered a 1-79-206 Stanley mobile tool chest and I received half of my purchase. Ordered on 10/16/20 & received 10/24/20. Customer service on phone and email are the worst and provide zero help or assurance. I provided them a photo of what I ordered, a photo of what I received in and out of the box they deconstructed to ship to me. I am extremely disappointed and going to have to have the bank dispute this transaction because this company clearly doesn't have the capacity to function or provide me with what I purchased. Nor are they able to let me return my order and get a refund. I'm taking this issue to social media and media sources.

Update- After the whole ordeal, I received the product. Instead of my credit. I ordered parts to be overnighted. They never came. I was told that they were lost within UPS. (This could happen) However, the tracking number shoes that it was merely created, not sent, still, to this day. I reordered and my credit card was charged again. I did receive that order. I have contacted them repeatedly for a credit to my card and no product. To no avail. Every time I call, I am switched to numerous departments. 01/13/21 -I did finally receive an RMA.

Newark.com is a perfect storm of scam and fraud where all teams are involve. My order are 73951 and 74064. Both order were placed in the same date and using the same Credit Card, using the same billing information and placed after confirm with a Newark Sales Representative that Items was on stock.The 1st Order was shipped without problems but the 2nd Order 74064 never was sent and during 4 days I was traveling by all Newark's departments in special Credicardissues. I called Newark.com and Creditcardissues department tell me that the reason that my products weren't shipped was that my My billing address is not same to my Credit Card Address. After confirm with my Bank I look that my Billing addres is the same to the address using during purchase of Item 73951 shipped by Newark witouh problems. The case is that after make some investigations I confirm that Newark Never had this item on stock or price showed on Newark.com have a mistake and it's was cheaper than other online stores. But Newart.com try to charged the mistake to me instead instead of easily saying that they can't send me the product and return the money to my Bank account avoid problems to me.

This is a scam, ordered products worth $170. Money has been deducted from bank account. Receipts have been provided as proof however they go around in circles that payments has not been made and hence products cannot be shipped. Made several requests including calls and email. Need to contact BBB. Order 14770

They shorted us 1 part on a shipment and it took 2 months to get them to try to fix it. Did they fix it? No, they charged us for the missing part and then told us we could scrap it. So we paid twice for a part we never received. Their customer service didn't fix the problem, but created additional ones. How are they even trained? At this point I have spent more money and time than the original problem is worth to fix. Newark responded to this review saying they want to help, but I have no faith in their ability to do that since they've only made it worse many times in a row now.

Will never order from Newark again! When I ordered, the webpage showed the parts were in stock. I needed to contact customer service by phone to correct the telephone number needed for my credit card. When the order was processed I was given an email order confirmation and expected ship date . After a week or so after the expected ship date I emailed your support to get a tracking number . The only response I got was an email from techsupport transferring the question to customer support and that's the last I heard! Then each week after that I cancelled the order by email and bought the parts from another vendor and fixed my home heating unit. No more responses from customer service. Then more than a month later my credit card company contacted me with a fraud report as Newark attempted to charge my credit card and I had to cancel my credit card as I reported this as a fraud! Newark never explained why my order was not processed in the first place. You cannot rely on anything from this company. Order 850522 Update:: Now its October and Newark has never responded to me or to my review here to try to explain why they were trying to charge my credit card in September while they never responded to my order confirmation back in August. Last time I checked in September, their website was still showing the parts were in stock. Their website inventory seems to also be fake. Do not risk your money with Newark! There are many other great electronic parts vendors out there that have great shipping and customer service.