Looking for a clean boost of energy? Neuro’s patented nootropic blend—featuring caffeine, L-theanine, and brain-boosting B vitamins—is scientifically formulated to enhance focus and mental clarity, delivering smooth, crash-free energy with a refreshing kick. With over half a billion pieces sold, we’re on a mission. A mission to focus on the three things most important to us. Innovation, quality ingredients, and giving back.Learn more at www.neurogum.com
Neuro (neurogum.com) has 197 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Victor H.
Bought a pack og gum 2 weeks ago, they havent even shipped it y’et
Response from NeuroJan 26, 2026
Hi Victor, Thanks for sharing this and we’re really sorry to hear that you've been waiting longer than expected. You’re right, this shouldn’t take that long. We’re checking on your order now to see what happened and will be reaching out to you directly with an update shortly so we can get this resolved. -Frances
G R R.
When ordering online be warned that if you subscribe for the discounted price, unsubscribing is IMPOSSIBLE. I have been trying to unsubscribe for weeks now. They won't accept my credentials for logging in; they say they don't have that email address as a customer, yet they emailed me at it to let me know my order was on the way. If I ever get this settled I would never do business with them online again.
Response from NeuroDec 31, 2025
Hi there, Thank you for taking the time to share this, and we’re sorry you had trouble managing your subscription. Being able to manage a subscription online is something we believe should be available to everyone. If something isn’t working as expected, we’d like to take a closer look and understand what went wrong so we can do something about it. To help us do that, could you please share your full name and the email address used when placing the order? You can reply directly to the information request we sent here on Trustpilot, or send those details to us at [email protected]. We’re here to help and want to make sure you’re able to manage your account smoothly. Our goal is to provide as seamless an experience as possible, and we appreciate the opportunity to look into this for you. -Frances
Madeleine I.
Sent us the wrong product and refuse to refund us or send us the correct product that we ordered. Terrible customer service
Response from NeuroDec 10, 2025
Hi Madeleine, Thank you for sharing this with us. We’re really sorry to hear about your experience. If you weren’t assisted properly or didn’t get the help you needed, that’s not how things should have gone, and we truly apologize if that’s what happened. We’d really like the chance to look into this and make it right for you. We tried searching for your order but couldn’t locate anything under the information provided. We’ve requested more details through Trustpilot, and if you can also email us at [email protected] with your order number or the email used at checkout, we’ll take care of this as soon as we have it. Once we’re able to find your order, we’ll sort out what happened and make sure you get the correct product or a proper refund. We’re here to help and want to turn this around for you. -Frances
Gary
I placed an order almost two months ago and have gotten nothing. When I've tried to contact them via email the only thing I got was an automated response saying it will be shipped. That was several weeks ago. I wish I had read reviews before I placed this stupid impulse buy. Don't give your money to these crooks.
Response from NeuroOct 30, 2025
Hi Gary, We’re truly sorry to hear about your experience. We completely understand how disappointing it must feel to still be waiting after all this time, and we want to make sure this gets sorted out for you. We’ve sent a request here for your order details so we can locate your order and see exactly what happened. You can also email us directly at [email protected] with your order number or the email address used at checkout, whichever is easier for you. While shipping issues can sometimes occur, please know that our team is always here to help and make things right. As soon as we have your details, we’ll look into this immediately and ensure you’re properly taken care of. -Frances
Luke
Waste of money - did nothing for me at all. I even tried to eat 6 at once to see if anything happened...nothing.
Response from NeuroOct 16, 2025
Hi Luke, We’re really sorry to hear that you didn’t feel any effects, and we totally understand how disappointing that must be. Everyone’s body chemistry reacts a bit differently to our ingredients, so results can vary from person to person. We’d love to look into this further and make things right for you. Could you please share your order number or the email used at checkout so we can take a closer look? Feel free to reply to our message here or send us an email at [email protected]. We look forward to hearing from you! -Frances
Ish S.
Thank all for the bad review...I am not going to buy this scam
Response from NeuroSep 22, 2025
Hi Ish, We’re really sorry to hear how you feel. Please know that we’re a legitimate company and take pride in making sure our customers receive both their orders and the support they need. If something gave you a different impression, we’d love the chance to clear it up. If you have any specific concerns or questions, feel free to reach out to us directly at [email protected], we’re here to help. -Marseille
linda J.
Ingen virkning. Personligt har det sbsolut ingen virkning på mig. Forsøgte mig med den maximale dose på en gang, altså 4 styk, men stadig intet. Måske er det bare mig.
Response from NeuroSep 18, 2025
Hi Linda, Thanks for giving our product a try and for sharing your honest feedback. We’re sorry to hear you didn’t feel any effect. Everyone’s body can respond differently. Things like metabolism, tolerance, and even diet or sleep can play a role in how noticeable the effects are. If you could respond with your order number or reach out to us at [email protected], we’d be happy to take a closer look and help from there. We truly appreciate you giving us a try and hope we can help. -Frances
Kris B.
Sorry but for the around $50 CDN for a package it's a fraud. No effect after using regular or extra strong gum. I don't remember being duped like that in my life
Response from NeuroAug 26, 2025
Hi Kris, We’re really sorry to hear you feel this way. Everyone’s body can respond differently to our products, and the effect can vary a lot depending on things like caffeine tolerance, diet, sleep, and other personal factors. Still, we never want anyone to feel disappointed or misled. We’ve sent a request for more details here on Trustpilot so we can locate your order, but you’re also welcome to email us directly at [email protected]. Once we have your info, we’ll be glad to take a closer look and see how we can make this right for you. -Frances
