NetparcelReviews of netparcel.com

Each time they claim the weight is wrong and charge you more after the fact, seems to be completely random. 4lbs package claimed to weigh 14lbs. Yeah my scale is not that inaccurate. Scam company, stay away!!

Terrible experience, they add weight to your packages and then charge you for it. I had to cancel my card and do a chargeback since they kept taking money from me after I closed my account.

Horrible platform Do not use this service. They use cheap rates to pull you in and 5 out 8 shippings they sent us an invoice to charge for more. I am going to have the investigated. The same package size has been sent with other couriers or even shopify’s label generator itself and no issues but these guys always send an invoice saying the size of the package changed etc.

Somehow cheaper than directly purchasing via shipping companies, often by quite a lot particularly for expedited services. Purolator was incompetent as usual and charged me for an address correction even though I provided the correct address and NetParcel was able to facilitate a quick refund all via email.

Had a parcel shipped from Canada to the US and emailed for a redirect! 6 days later STILL no response from their email support address listed! It's useless, so no point in having one as NO one will get back to help you!

I have used NetParcle several times. They always asked me to pay the overdue amount, saying that either the dimensions or the weight of the package had increased. And they asked for proof with photos. LOL. Will not use this service again!

Customer service is excellent and very helpful . Shipping rates are good. I highly recommended.

We used NetParcel for a three separate deliveries via PayPal. Supposedly you get a corporate rate when using FedEx, UPS, DHL, Etc. However, each time an additional fee was charges to our account after the parcel was delivered, making the delivery the same as if you purchased directly.