William K.
Quick response to my question!
Quick response to my question!
Response from Neptune FloodAug 18, 2026
William, thank you for choosing Neptune! Our team is here if you have any additional questions.

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 277 reviews with 5 stars · Clear filters
William K.
Quick response to my question!
Response from Neptune FloodAug 18, 2026
William, thank you for choosing Neptune! Our team is here if you have any additional questions.
Bob M.
Timely response. Accurate work.
Response from Neptune FloodAug 14, 2026
Bob, thank you for your feedback. Our team is always here if you have any questions.
Kim
I had such a positive experience. Kyle was responsive, detail-oriented and thorough. I would highly recommend.
Response from Neptune FloodAug 14, 2026
Kim, thank you for choosing Neptune and for your feedback on your experience with Kyle!
Golfin
Assistance was very helpful and most important timely. Questions and research was done completely and again most important timely! Thanks
Response from Neptune FloodAug 11, 2026
Thank you for choosing Neptune! Our team of licensed customer success representatives is always here to answer any questions you may have.
Richard
Your representative Edward was OUTSTANDING !!! He was extremely knowledgeable and helped me to find the best possible coverage. He was a true professional at all times and demonstrated a smooth and confident delivery in all matters. Edward should be an example for others...even turn him into a trainer.
Response from Neptune FloodAug 7, 2026
Hi Richard, thank you so much for your kind words! We are thrilled to hear that you had such an outstanding experience with Eddie. He truly is an asset to our team. Thank you for choosing Neptune.
Keith R.
It was easy to obtain a premium quote for flood insurance. Also, you offer coverage for pool repair/refill and trees and shrubs, which my former flood insurance carrier did not offer.
Response from Neptune FloodAug 6, 2026
Keith, thank you for choosing Neptune! We're glad to hear you've taken advantage of our optional coverage that may not be available through other providers. You made the wise decision to protect your property. If you have any questions, please don't hesitate to reach out.
Eamon W.
Mia was an excellent source of information and assistance. Neptune flood is a easy to use provider as well.
Response from Neptune FloodAug 6, 2026
Eamon, thank you for choosing Neptune!
Lindsay E.
The customer service was quick and very helpful. The agent was extremely polite and made the whole transaction seemless!
Response from Neptune FloodAug 6, 2026
Lindsay, thank you for choosing Neptune!