John P.
Great efficient service
Great efficient service
Response from Neptune FloodJun 6, 2023
Thank you for the review, John!

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 277 reviews with 5 stars · Clear filters
John P.
Great efficient service
Response from Neptune FloodJun 6, 2023
Thank you for the review, John!
Alec O.
Easy to get a quote and pay right there and have the policy issued. Customer service over the phone is polite, patient and knowledgeable
Response from Neptune FloodJun 5, 2023
Alec, it's great to hear our team was able to assist you in such a great way. Thanks for the review.
EY
Application and policy issuance was easy. Cost seemed reasonable. Let’s hope I don’t have a flood, however.
Response from Neptune FloodJun 4, 2023
Thank you for the review! Know that Neptune is always here if you ever need to contact us.
Debra
There is no fuss with Neptune. Everything is easily online accessible and rates are good 👍.
Response from Neptune FloodJun 4, 2023
Thank you for the review, Debra! We're glad our easy-to-use platform could get you covered with no hassle.
Tom A.
I called Neptune for a quote when I recieved a notice that my Progressive policy would not be renewed due to hurricanes. Nick Ruscio answered my call and am I Glad he Guided me thru the whole process for over 2 months , he is listens to your needs and Delivers results. Unlike other Ins Agents he was so easy to work with never left me hanging always went a step further for me I will recommend Nick and his company any time because I lived it Great Job Nick Thank You Again Tom A.
Response from Neptune FloodJun 2, 2023
Tom, we're so glad to hear Nick was about to help you get covered with Neptune. Thanks for sharing your experience.
Daniel B.
Very approachable and professional and keeps rates consistent.
Response from Neptune FloodJun 1, 2023
Thank you for the review and for choosing Neptune, Daniel. We're glad our team was able to assist.
Scott B.
My agent Kyle was amazing at getting the best price I could find anywhere by 50% for flood insurance
Response from Neptune FloodMay 30, 2023
Thank you for the review, Scott. We love to hear how Kyle was able to find you the best price with Neptune.
VIRGINIA F.
Website easy to navigate. Good coverage for the price. Nick was very informative and made it easy to sign and pay with a link.
Response from Neptune FloodMay 30, 2023
Thank you for the review, Virginia. We're happy Nick was able to explain and assist with protecting your property with Neptune!