beverly B.
The ease of renewing
The ease of renewing
Response from Neptune FloodJun 11, 2023
Thank you for the review, Beverly. Our system makes it easy to make the renewal process quick and simple!

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Showing 21 reviews with 4 stars · Clear filters
beverly B.
The ease of renewing
Response from Neptune FloodJun 11, 2023
Thank you for the review, Beverly. Our system makes it easy to make the renewal process quick and simple!
Rodney L.
Very easy sign up process. Nothing but good things to say about it and the price. What I don’t know is how well they operate when a claim occurs. Hope to never find out but at the end of the day, that’s what’s going to matter! Hesitant to go 5* until I know that.
Response from Neptune FloodJun 5, 2023
Thanks for the review, Rodney. Know that if a claim ever needs to be submitted, you can give us a call, send us an email, or use the chat on our website to get started.
RB
This is only our second year with them. Nothing to review.
Response from Neptune FloodJun 4, 2023
Thank you for your review and for trusting Neptune to protect your property.
Sam W.
There were more options than standard FEMA flood insurance . Overall I would say the coverage seems good but about 3x more expensive than FEMA some of which was for the options.
Response from Neptune FloodMay 2, 2023
Thank you for the review, Sam!
James S.
had a good decent experience with this company. They answered all my questions and although it took two dates to eventually have them come over, it was good enought cause they did a great job.
Response from Neptune FloodApr 20, 2023
Thank you for the review, James.