jonathan S.
Better coverage and rates then NFIP
Better coverage and rates then NFIP
Response from Neptune FloodSep 15, 2026
Thank you for choosing Neptune, Jonathan!

Neptune Flood is the largest private flood insurance company in the United States, offering an entirely digital quote-and-bind process. Neptune offers residential, commercial, and RCBAP products with a 2-minute quote-to-bind process, offering greater coverage limits and additional optional coverages. Flood insurance products are available in all 50 states and Washington, D.C. Neptune also offers Jumpstart parametric earthquake insurance in California, Oregon, and Washington for both residential and business customers.Neptune Flood specializes in providing flood insurance solutions for residential and commercial properties. By leveraging advanced technology, data analytics, and user-friendly online tools, Neptune Flood offers consumers and businesses a fast and efficient way to obtain flood insurance policies tailored to their needs. The company aims to simplify the insurance-buying process while offering competitive rates and comprehensive coverage options. Neptune Flood is backed by top-rated insurance carriers, ensuring that their customers receive reliable financial protection in the event of a flood. Their dedication to superior customer service, along with their cutting-edge approach to flood insurance, makes Neptune Flood a trusted and pioneering force in the industry.
Neptune Flood (neptuneflood.com) has 348 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent

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Excellent
Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
Showing 277 reviews with 5 stars · Clear filters
jonathan S.
Better coverage and rates then NFIP
Response from Neptune FloodSep 15, 2026
Thank you for choosing Neptune, Jonathan!
Derrick C.
Great easy website to use
Response from Neptune FloodSep 15, 2026
Derrick, thank you for choosing Neptune!
Susan H.
GREAT customer service! Connor was fast, reliable and a pleasure to communicate with and I am so happy to have Neptune Flood as my flood insurance.
Response from Neptune FloodSep 5, 2026
Susan, thank you for choosing Neptune! Connor and the team are here to help you with any questions you may have.
Yuriy M.
Very Nice assistance from Kyle
Response from Neptune FloodSep 5, 2026
Thank you for choosing Neptune!
Debbie D.
I knew nothing about obtaining flood insurance and Josh talked me through the process. He was very helpful.
Response from Neptune FloodSep 5, 2026
Debbie, thank you for choosing Neptune! The team is here to answer any questions you may have about your policy.
Michael H.
Solved my problem quickly and helpfully.
Response from Neptune FloodAug 31, 2026
Michael, thank you for choosing Neptune!
Ilein Parra C.
Great and quick service!
Response from Neptune FloodAug 31, 2026
Thank you for choosing Neptune!
鄭嘉玲
Very professional and good communication.
Response from Neptune FloodAug 31, 2026
Thank you for choosing Neptune!