NEMO EquipmentReviews of nemoequipment.com

I PURCHASED A NEMO TENT OF EKO SPORT IT FAILED IN THE WIND BREAKING A POLE AND RIPPING THE COVER SHEET NEMO HAVE A LIFE TIME GUARENTEE SENT IT BACK NEARLY 6 MONTHS STILL WAITING FOR THE REPAIRED TENT BACK OR A REFUND I ALSO CONTACTED NEMO REGARDING HOW LONG IT HAS TAKEN AND THEY SEEM TO HAVE WASHED THERE HANDS OFF IT LIFE TIME GUARANTEE NOT WORTH THE PAPER ITS WRITTEN ON FROM NEMO IF THE SUPPLIER WON'T DEAL WITH THE PROBLEM I THINK I'M GOING TO TAKE THEM TO COURT OVER TENT

Quality vs price will dissapoint you. Look elsewhere. Bought two nemo chipper, both are now broken after mild use.. made of trash, thats nice but the product itself is also trash

Don’t waste your money or time. I was totally into them and then found out that the money I payed thinking that a good warranty and customer service was worth the money was just a lure to get you in and disappoint you. Look elsewhere

I placed an order with Nemo on July 10th. After two weeks of not receiving shipping information, I attempted to contact Nemo to find out what was going on. I left dozens of messages through the ticketing system, 'live chat' agent, and voicemails. I wasn't able to get a response until August 3rd! The rep's response was they had a new hire who forgot to hit a 'checkbox'!? This is the worst ordering and customer experience I've ever had. We're paying premium prices. Increased 'seasonal demand' is not an excuse for this; the company's customer service process & engagement are completely broken. I will not be using this company again.

I met a girl. We went camping in her Nemo Hornet 1P tent. Pushing the boundaries of what two can do inside the "Hornet's Nest" we had a magically romantic evening together, and were quite pleasantly surprised. Thankyou Nemo for your love of tents so we can enjoy love in tents

Sleeping pad was of low quality. Did not respond to multiple attempts at contact to arrange replacement through warranty

Buyer beware The Aurora tent with pawprint comes in two types. When ordering make sure you get the correct one. I ordered the tent and pawprint at the same time. The snaps do not fit. After talking with Nemo they say sure we will help just spend more money to send it and say pay for insurance. I have to go through all the hassle for a mistake that they made. When all I asked is send me the correct pawprint or at least tell your sales team to put out the knowledge article to send the correct one. The fix is all on the customer. That is very poor customer service. All I asked is send me the right one.

Sent the wrong size sleeping bag. Decided to keep it then spent 30" sewing what they forgot to do. Poor service, poor quality control! Be carefule!