Nellis AuctionReviews of nellisauction.com

hello, I am small business out in Peoria, I have been using Nellis auction for about a year now, I have probably spent over $5000 with them, they have helped me get my business off the ground in different ways. However, with this new change of raising their price to $5 minimum, with only a seven day window to return. I’m sorry to say, but I will not be using them again until they lower their prices back down to what it was in the beginning. Thank you.

Nellis has changed bidding policies, allowing open bidding indefinitely vs. ending auctions at the stated time; Nellis will cancel items won/paid for if you try to reschedule. Finally, about two-thirds of their stuff is broken, missing parts, or has the wrong item, leaving you 7 days to drive back to Nellis to return. Our family has bought over 200 items in the past, but the hassle today, April 2025, is worth it. I'm done with them; they have lost my business.

Will no longer be a buyer on Nellis. In the last couple years, I have spent thousands of dollars at their auction in Mesa. Over the last 48 hours, they have raised minimum bid prices to $3-$6, whereas they were $1, with no notification. AND their website still says $1! I had bid on several items Monday night when prices were listed as $1 minimum, but I put in a $5 maximum bid, and I was the ONLY person that bid, and was charged the $5 on Tuesday. VERY DECEITFUL! WOW! I can’t believe they can get by with this.

Paid $7 for a broken speaker...... Bought a charger for it on Amazon for $21 to see if it just needed a charge and it still doesn't work or cut on......... Yep................ Be careful shopping here get simple things like rugs or decor electronics though are tricky

They are selling products from Temu and getting 3 times the price that Temu sells it for. A Portable power pack that Temu sells for 120 is currently bid at 287. That is criminal

I used to love Nellis auction. All of their locations had great service, better prices and I looked forward to browsing their thousands of offerings. Over the last year the company has seemed to have shifted their priorities from form & function to solely maximizing profit. I understand that making money is the ultimate goal but how can you justify changes such as raising minimum bids from $1 to $3, $4 or $5, the addition of "extra time" during the last 30 seconds of auctions with established closing times and the emergence of what can only be described as "suspicious bidding patterns" where items are routinely being bid up to and sometimes even exceeding MSRP for molested or incomplete product??? It's difficult to accept these changes taking place while I watch your customer base being forced to endure increasingly vague/wholly inaccurate descriptions and photos, the growing frequency of items won at auction being lost or unaccounted for all while being tended to by so many new undertrained and disinterested staff. This is my perspective as a customer whom has spent tens of thousands of dollars at your various locations and estate sales. After nearly 1,700 items purchased, I expect better from Nellis Auction and am no longer satisfied nor excited by my shopping experience as I had been in the past. I will attach a screenshot to verify my voluminous claim. This doesn't even address the parking situation at your Dean Martin location which has become nearly untenable. With the introduction of numerous smaller rival auctions houses popping up all around the valley, it is only a matter of time until Nellis' market share dominance is challenged unless course correction can be implemented. -Bumpy Jones Formerly satisfied customer

Don’t waste your time and gas. Not worth it. Thank yourself later

I've been Nellis Auction customer since 2023. Now I'm very frustrated with their customer service and the product they put on auction. They are not truthful what they are doing. just an example please call them and wait, nobody would respond you, never call you back, instead the automated voice always says something like 'there are 10 persons ahead of you' even if you wait for 2 hours. Also, It sounds like they hired somebody to bid on their behalf just to outbid the regular genuine bidders to go up almost up to the retail price. Never trust on them that none of the items is new but the amazon returned one. Most of the items Nellis Auction sells are defective, wrong model and mostly damaged. Please always do check the price of the items in amazon. com site to just avoid overpaying during bidding. Also, it is really not logical to pay 15% buyer’s premium for such a poor customer service. Are we just paying 15% premium for the pick and drop service or for the operation cost of the Nellis Auction? Not justified! These are the honest feedback on the Nellis Auction site best on my experience with them.