Nellis AuctionReviews of nellisauction.com

Dicen que som nuevos los productos y están usados y roto mala descripción de los productos

I've been bidding at Nellis auction for several years. I have purchased in excess of $100,000.00. I have enjoyed my experience until recently. It's to my understanding that when you win a bid, the money is taken from my account, when I arrive to pick up my items (3 chairs) they changed and decided and said I could have only 1 chair. Out of the last 20 items that I purchased, 10 items were miss labeled. 1. metal cutting saw, said minor damage. It was unusable. 2. rumba vacuum, said new. didn't work. 3. chainsaw was absolute garbage. 4. 3 100' steel hoses, said new. All 3 were nonfunctional, leaked bad. 5. chainsaw electric sharpener, said new, no missing parts. It was missing parts, I had to purchase from Amazon. 6. oscillating heater/fan, said new. the off/on switch is broken. These are just a few. I drive 200 miles to Nellis, returning items is a waste of time. I have notified Nellis that I will no longer bid at their auctions. Like they really care

company went down the toilet. seriously shady practices of inaccurate descriptions, they will describe non functioning merchandise as "working perfectly", the images they post purposely hide damage, particularly on tvs. They will title an auction with a brand and a stock image that have nothing to do with the item being bid on. TVs with broken screens now count as "exellent condition". absolute waste of time and money. They couldn't sustain by running an auction house so they resorted to scamming.

I have gotten items that were completely wrong, expired, broken or non-working, even though I only bid on 5 star items. Watever you do, do NOT throw out any packaging before you try the item. Today, I waited for almost an hour AFTER parking to finally get my items. Noone came to me. I had to find someone 4 times, the last time being the manager. (I may have made the internet, I was THAT angry). I only ordered simple items, nothing expensive or that requires power (lesson learned - see above). After this experience, I will not go there again. Best to avoid them and the hassle that comes with it.

Do NOT believe the QUALITY STARS. Parts are ALWAYS missing or damaged, even if it indicates 5 Stars.

I recently had the unfortunate experience of participating in Nellis Auction, and I feel compelled to share my thoughts to warn others. Initially, when they opened, it seemed like they were on the right track, providing accurate descriptions of items and maintaining a level of integrity in their auctions. However, it has become painfully clear that they have devolved into what feels like an overpriced flea market. While you can still find some decent deals, if you’re in the market for new items, I strongly advise you to look elsewhere. Nellis Auction heavily advertises items as "new," but upon closer inspection, it’s evident that many of these items are far from that. I’ve personally bid on several items that were touted as new, only to discover once I got home that they were used, damaged, or often non-functional. The last few auctions I participated in were particularly disheartening. We made sure to double-check the descriptions before bidding, but upon opening the items, we found that each one was either broken, didn’t work, or clearly showed signs of wear. It’s frustrating to think that someone is marking these items in their backend system without any regard for accuracy, almost as if they’re just “pencil whipping” the listings without any real inspection. It’s truly sad because I wanted to believe in this auction platform and hoped to find quality items at reasonable prices. However, the rapid decline in their standards has left me feeling disillusioned. After the time and effort wasted on these last few purchases, along with the consistent misrepresentation of products, I felt it necessary to report them to the Better Business Bureau. This situation is starting to resemble a classic case of bait-and-switch, where customers are lured in with false promises. I urge others to be cautious when considering Nellis Auction. It’s essential to know how this business is currently operating and the potential for being taken advantage of. If you value your time and money, you might want to steer clear of this auction house until they can prove they’ve made significant improvements.

Sold a pallet to me was all trash I threw everything out. Called my credit card company everything in the pallet was broken missing parts can even do anything with it! Never again

Misleading Listings, Broken Items, and Scripted Support — Do Better Review: I've spent $1,500+ a month with Nellis Auction and have now dealt with multiple misrepresented listings, broken items, and shady post-auction edits — followed by nothing but scripted replies and deflection from their support team. Samsung 49" Odyssey G9 Monitor was listed as “Looks new” and 5 stars. Once I won and asked questions, they quietly changed it to 3 stars and admitted major damage. Andis trimmers were listed as functional — showed up dead, wouldn’t even turn on. A frameless mirror was made to seem like a vanity piece — totally misrepresented. And a $1,500 liquidation pallet I bought? After listing everything, I made $75 total. Most of it was broken or incomplete. When I brought this to their attention, I was met with nothing but robotic emails quoting their terms. No real accountability, no fixes — just more deflection. Buyers: be cautious. The 5-star ratings they show on broken items are misleading, and if you catch it after the auction ends — they’ll fix the listing after you already paid and penalize your buyer account anyway.