Nellis AuctionReviews of nellisauction.com

Purchase several times from Nellis and was satisfied. I like the ease of doing business with with Bellis and Also Nellis does not charge your account until you pick up your items.

I have found a lot of great deals at both mesa and Phoenix Nelis locations. I find it easy to maneuver on the web and easy transactions. I am not a real fan of the restarting of the time clock at the end of the bid of an extra 30 seconds. I like it better when the bidding ended at the posted time. all in all, I have found some good stuff.

Very good auction place when u win you get what you pay for worth it. If not working right u get your money back it's a win win situation.

I got some great deals! People are complaining about the extra 30 second thing but think about if you were at a live auction, the bidding continues until people drop out. THAT'S HOW AUCTIONS WORK. This isn't Ebay!! If someone bids with 30 seconds left, you have a chance to go in and up your bid. Put in the max you would pay from the start and stop complaining!

I think folks giving a review should ID the location. Maybe the negative experiences are related to a particular site. I started biding in late March 2024. I bid at the Houston location. I’ve won about 10 things. There’s been about 10 items that got bid up and I dropped out. Only one of the 10 items I won was misidentified. In that case, the Nellis description, pictures and box showed a used Shark vacuum but inside the box was a knock off. It worked but its suction power sucked, pardon the pun. I suspect a person purchased a Shark on Amazon and returned the knock off in the Shark box for a refund and kept the Shark and refund. Amazon dumped it on Nellis and Nellis’s screening missed it. Nellis took it back and refunded my money. Checkin is quick and easy once you know the process. I agree the signage could be better. I’ve noticed over time some additional signage to ID the oneway entry point. I’ve never picked up more than three items at a time so my typical wait time is less than 5 minutes. I could imagine people buying lots of items at once probably wait longer. I’m way more selective about what I bid on than at first because it is a “buyer beware” process. All in all I’m happy with my experience.

I have been a Nellis customer/bidder for many years (even pre-Covid); I have bid on numerous things and won many items. Back then, bidders had to stand in line to pre-pay and then wait for an employee to take your name, phone number before they were able to retrieve your items. Back then I was also disappointed on the way items appeared for bidding on the website (no real pics of certain items; there was also incorrect/wrong descriptions or no descriptions at all; certain pay options/return policies, etc.) Because of this, I stopped visiting the website and didn't bid on anything for several months. Then I recently received an e-mail from Nellis saying "Todays Trending Items" so I visited the website to see if any of my concerns had changed. To my surprise, I was amazed to find that things were much better. . .and the way to pick-up purchases at their location/s were so much more efficient than before. I have never had a problem with any employee (they were always friendly and very nice); even the quality/quantity of items were so much better. I guess you could say. . .I'M BACKKKKKK!