Nellis AuctionReviews of nellisauction.com

Picked up a 5 piece patio set, listed as new. Got home and after spending a couple hours on assembly realized I had only one item of 5, and two items that didn’t belong in Set. Incredible!!!!

The pictures that they post indicating new in box, is a lie! The pictures that they posted looked nothing like what I found in the box after picking it up. It seems as though maybe the employees helped themselves to the contents because you never know what you will get when you pick up. It’s better off paying for some thing outright knowing what you will get. I only discovered this website two weeks ago and I am not convinced whatsoever.VERY misleading and dis-trustful organization. I’d rather pay the price for something else and get what I’m paying for, always remember you do get what you pay for, if it’s cheap, it will be cheap especially from them. I’ve returned 80% of my items! Not worth my time effort or mileage to deal with this c r a p.

The staff who bring things to your car are nice and professional. The wait is always longer than what they claim on the site, no matter how soon before you make your appointment. The BIGGEST issue is they consistently mislabel products in the bidding. So you bid, win, go to pick up and "it's lost" or it's supposed to be a 2-part bundle and they only have 1 of the parts; or they find something close to tag it as even though it is not that thing. Then it's up to you to decide whether you want to waste your time and gas or settle for the similar/mislabeled thing they sold you. Bait and switch. I don't know how much of it is intentional vs incompetence but either way... the issue is real.

I went to pay for my items and was declined. The card I use I have used before. Nellis says its a bank problem. The bank says its a Nellis problem. 14 calls between them and nothing has happend. I just want my items. I have went through web site shutdowns. Online problems and a slow site. I like the auction but I cant pay for anything so I cant do this anymore. It was working before last night. So I am back to the local small sights. They still take my card.

Unprofessional, closed your account without notifying you after I spent several thousand dollars in the past

PERFECT EXAMPLE of a Las Vegas Company that does nothing to be credible. Bought an Air Conditioner for about $140.00. It was listed as "NEW", Damage: "NO", Functional: "YES". But it was USED, DAMAGED and NON-FUNCTIONAL. Now I have losses due to this transaction. When I contacted Nellis directly, they said “returns are accepted for 7 days”. But this is clearly a false advertising issue, not a time to return issue. So I am filing a suit, not sure what type yet, to cover the costs and losses directly related to this transaction.