Nellis AuctionReviews of nellisauction.com

I was happy with all the purchases I won in the past several months UNTIL tonight as their auction practice changed and even the items are won the clock reset for another 30 seconds for several times to give other bidders a chance to bid against you "won" bid. This new process is unfair and unjust to the bidders who won their bids. My friend had worn me earlier that it happened to her yesterday when she placed her bid and won. I won't place any more bids until Nellis Auction remove their extended 30 seconds rule. I hope Nellis Auction realize this is not the right way to treat your bidders. Very Disappointed Bidder.

This is such BS. Nellis is hiding behind "customer complaints" to drive up revenue, bottom line. People don't go to you site to spend money, they go to see how much they can save off retail. The truth is this is an online auction not a live auction. It has an end time which you are basically saying, "Well if you want to pay more we will give you an extra :30 seconds to win your bid" when if they had just bid their max in the first place then maybe they would have out bid the person who beat them from the start. Like I said. I'm done. Won't be using your site. Cancel any pending wins.

Overpriced "Estimated Retail" price indicators. I am new to the site and haven't won anything. The few things I find interesting have "estimated retail" prices about 20% over what I could actually buy at retail. Today, I came across an item that was 12x "estimate" over what it retails for elsewhere. At the time of me writing this, the highest bidder was actually 50% over retail, and even if he wins at that price, will probably walk away feeling like he got a good deal. What a joke.

About half of the things I purchased were missing parts or didn't work. They have a closing time but don't adhere to it. I had the bid when the auction closed but they allow late bids to win. Not at all honest and fair.

I bought a wrong weed trimmer,used it one time and it stopped working.looks new and everything,battery full charge nothing.

Items are 95% broken or missing key components (yes you can easily return for full refund but it still sucks). Customer service reps are rude and don't care to assist.

I have been using Nellis since day they opened. I was excited at first, then comes real world. Wrong description, missing parts. They say take the order and bring back but they charge you restocking fees on return. Not fair the employee are told quantity over quality. They do no drug tests, so we have a bunch of kids that don’t care if it is missing parts just move product. Have huge turn over. Once again not taking care of employees! Which means customer pays the price. Not sure they will last in Katy. Management needs to understand customers have a choice. Done

After having spent 15k with this company, dealing with the BS of having to chase parts or returning items I think I'm done. I incurred return fees for items for instance they advertise Zildjian K cymbals I win the bid then find out there Zildjian A which is 1/2 the value. They tell me pay for it then return. I owe 300 for returns that didn't make sense after the bid was won. They don't know what there selling.