NedzoReviews of nedzo.ai

Response from NedzoAug 27, 2026

Jeff, this is Ivo, CTO and Co-Founder at Nedzo. You're right, and we're sorry. Two weeks to cancel is two weeks too long, and billing you after that is on us. When you asked for your money back, our team should have handled it instead of debating it with you. We've refunded that last payment in full, and I've emailed you directly. We're rebuilding how cancellations and refunds work so this doesn't happen to anyone else. Thank you for saying it plainly. That's the reason it's getting fixed.

Response from NedzoOct 7, 2025

You opted in to one of our ads and received a phone call. After saying not interested you hang up, and our system marked you as not interested, as intended. We therefore never called you again.

Response from NedzoAug 31, 2025

Thanks for sharing this, We’re sorry this was your first impression. We checked the name and email attached to this review and can’t find any support tickets, emails, or attendance at our weekly onboarding sessions. That tells us we never actually got the chance to help you get set up. We do credit 400 free minutes to every new account that finalizes their trial, and they only begin to decrease when calls are actually placed. If your account couldn’t place calls, those minutes should still be there; if they aren’t, we’ll re-credit them as soon as we can locate your account. We run free live onboarding every week and also offer optional 1:1 setup. When users join, we handle end-to-end configuration and make sure the first calls run smoothly. Skipping onboarding can make the learning curve feel rougher than it needs to be, but we’re here to remove that friction. We want to make this right. Please reply to our private info request here on Trustpilot with the email you used to register so we can verify your account, get you live, and ensure your minutes are active. If you’ve decided to move on, we respect that, but this isn’t the experience we aim to deliver, and we’re ready to fix it.

Response from NedzoMar 10, 2025

Thank you for your feedback. We’re sorry that you had a frustrating experience. From our records, the multiple calls you received happened because the same phone number—yours—had been added to your calling list several times, which naturally triggered repeated calls. Ivo, our co-founder, tried to clarify whether you had intentionally added yourself to the list, but we never received an answer to his questions. Without that information, we were unable to resolve the issue you reported. We understand your disappointment, but we hope you can appreciate that we genuinely tried to help once we realized multiple entries of the same number were causing the problem. We’d be happy to continue working with you if you’d like to revisit our service in the future and are open to assisting in any way we can so you get the best possible results. If you have any further concerns or questions, please feel free to reach out. Thank you again for taking the time to share your thoughts.