Paulo Preto S.
One of the best after sales support
My experience with Nedzo was truly the best, in terms of after sales support. These guys are very good.

Nedzo.ai offers an AI-powered voice agent designed to streamline communication for businesses, particularly agencies. It automates tasks such as lead qualification, appointment booking, and follow-ups, helping businesses increase client retention and scale efficiently. The platform is highly customizable, integrating with tools like GoHighLevel and offering features like live call transfers and CRM sync. Flexible pricing plans cater to varying business needs, from startups to large agencies, with 24/7 support. Trusted by clients worldwide, Nedzo aims to enhance results and efficiency through AI-driven communication solutions.
Nedzo (nedzo.ai) has 73 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Paulo Preto S.
My experience with Nedzo was truly the best, in terms of after sales support. These guys are very good.
Maria Preto P.
Para agentes de voz em inglês, tem das melhoras performances que já ouvi. O agente tem awareness e os meus clientes ficam impressionados como ele se lembra sempre deles. É delicioso ouvir as gravações. Muito satisfeita com o Ned
Jeffrey H.
Terrible Customer Service! I tried for 2 weeks to cancel my subscription and then got billed for another month(my 7th month and never launched the product) The Partner that had me purchase Nedzo along with 4 other products decided to exit the business and not support me any longer. The other 4 products all refunded me for the previous month. CloseBot, GHL, Zapier, Pabbly. Nedzo not only is the only one that refused to refund my $299 for the last month's payment but their customer service only wanted to argue every point they could with me. Very unprofessional!
Response from NedzoAug 27, 2026
Jeff, this is Ivo, CTO and Co-Founder at Nedzo. You're right, and we're sorry. Two weeks to cancel is two weeks too long, and billing you after that is on us. When you asked for your money back, our team should have handled it instead of debating it with you. We've refunded that last payment in full, and I've emailed you directly. We're rebuilding how cancellations and refunds work so this doesn't happen to anyone else. Thank you for saying it plainly. That's the reason it's getting fixed.
Filipe
Nedzo just works. The agents handle calls and conversations the way they're supposed to, without me having to constantly check in or fix things. Setup was straightforward and it's been reliable since. That's exactly what I want from a tool like this.
Mónica J.
What an amazing company to work with. They go above and beyond to make sure we have the best support and experience. I am really happy with my agent and can’t wait to see the new features coming soon
Andre H.
Their customer service is very responsive and helpful. I used the ai voice and it’s easy to use and set up for your customers.
Pedro U.
Excelente experiência. A equipa é muito simpática, profissional e sempre disponível para ajudar. O ambiente de trabalho é muito positivo e todo o processo decorreu de forma eficiente. Recomendo sem qualquer dúvida!
Eric P.
It's always comforting to subscribe to SaaS that has very responsive and competent support staff. Nedzo.ai is a very well architected platform and their support staff has been extremely responsive and competent.