NebrooReviews of nebroo.com

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience! We're delighted to hear that your hearing aids have made a noticeable improvement in your daily life and that you found our customer service professional and helpful. We also appreciate your feedback about the ear domes. Finding the right fit is important for both comfort and performance, and we're glad you reached out so we could help with alternative options. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for taking the time to share your honest feedback. We're glad to hear that Larry was able to connect with you at the right time and provide patient, helpful support while answering your questions. We truly appreciate you recognizing his efforts and the fact that he focused on helping rather than selling. We also understand your concerns regarding the unexpected charges and appreciate you sharing your perspective. We recommend reviewing your order details, and we're always here to help clarify any questions or concerns you may have when you're ready to reach out. We appreciate your patience as you continue getting familiar with your Infinity hearing aids, and we’re grateful for the opportunity to support you throughout your experience. Thank you for choosing Nebroo.

Response from NebrooJul 17, 2026

Thank you so much for sharing your amazing experience! We're thrilled to hear that you gave Nebroo a chance and that your hearing aids have exceeded your expectations. Knowing that you can now hear your pastor clearly at church without straining is exactly the kind of difference we hope to provide. We truly appreciate you sharing your comparison with your previous hearing aids and are grateful that Nebroo has helped improve your everyday listening experience. Thank you for choosing Nebroo. We appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the frustration caused by the extended wait times when trying to reach our support team. We understand how important it is to receive timely assistance, and we appreciate your patience throughout the process. We're grateful to hear that Maria was able to connect with you, provide helpful support, and resolve the issue to your satisfaction. We'll be sure to share your kind words with Maria—she'll be happy to know her dedication made a difference. Thank you for choosing Nebroo. We truly appreciate your patience, understanding, and support!

Response from NebrooJul 17, 2026

Thank you so much for sharing your experience! We're thrilled to hear that Nebroo has made such a positive difference for you. Knowing that you've found improved clarity and relief from the constant feedback issues you experienced with previous hearing aids means a lot to us. We understand how frustrating it can be when hearing aids don't provide the experience you expect, and we're grateful that you gave Nebroo a chance. We're glad to be part of your journey toward better hearing. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience and update your review. We're sorry for the initial frustration you experienced while trying to begin your return process. We understand how disappointing it can be when you're looking for assistance and don't receive the resolution you expect right away. We're grateful that Marianne was able to reach out, apologize, and provide options that helped turn your experience around. We're glad her support and willingness to find a solution helped make you smile. Thank you for your patience and for giving us the opportunity to address your concerns. We truly appreciate your understanding and your feedback as we continue working to improve our customer experience.

Response from NebrooJul 6, 2026

We're delighted to hear that you're enjoying the Bluetooth features and that streaming phone calls and audio has been such a positive experience. It's especially heartwarming to know that the setup was easy with your daughter's help and that it's helped you feel more connected and confident. Thank you for choosing Nebroo and for sharing your experience. We truly appreciate your support and wish you many more enjoyable listening moments!

Response from NebrooJul 4, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids did not meet your expectations and that you've had such difficulty reaching our support team. We understand how frustrating this experience must have been. We've recently experienced issues with some of our communication channels, which may have contributed to delays in responding, and we sincerely apologize for the inconvenience. We would appreciate the opportunity to review your concerns and assist further. Please provide us with your phone number and email address so one of our team members can contact you directly. Thank you for bringing this to our attention.