Mary Jane C.
Bren was very understanding and helpful…
Bren was very understanding and helpful to get my situation corrected! My ear canals are extended small so she is sending me a replacement that is smaller version!
Response from NebrooNov 22, 2025
Thank you for taking the time to share your experience! We’re really happy to hear Bren was understanding and able to get everything sorted out for you. Getting the right fit is such an important part of hearing well and feeling comfortable, especially when ear canals are smaller, so we’re glad she quickly arranged a smaller replacement for you. Once the new set arrives, please don’t hesitate to reach back out if you need any help with placement, comfort, or fine-tuning the sound. We’re here to make sure everything works just right for you. Warm regards, The Nebroo Team


