Mike W.
Customer support is excellent!
Customer support is excellent!
Response from NebrooDec 22, 2025
We’re delighted you’re happy with our customer service! Thank you for letting us know. 💛

Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Mike W.
Customer support is excellent!
Response from NebrooDec 22, 2025
We’re delighted you’re happy with our customer service! Thank you for letting us know. 💛
LAEd
Given the sketchy information, the agent worked with me to resolve the issue promptly.
Response from NebrooDec 22, 2025
We’re glad our team could work with you to resolve the issue promptly! Thank you for sharing your experience. 💛
Charles L.
My husbands hearing aid stopped working I called Nebroo spoke with Mark who was very Helpfull.. will continue to use Nebroo.
Response from NebrooDec 12, 2025
Thank you for your feedback! We’re sorry your husband’s hearing aid stopped working, but we're glad Mark was able to help. We appreciate your trust in Nebroo — we're always here if you need anything! 💙
Amanda
My experience with Nebroo has been wonderful! The product is very easy to use. I am happy to have 4 different modes to use. It is easy to clean. I am glad that it is self charging.
Response from NebrooDec 12, 2025
Thank you so much for your wonderful feedback! We’re glad to hear you’re enjoying the easy-to-use design, the 4 modes, and the self-charging feature. We appreciate you choosing Nebroo! 💙
Peggy D.
I was able to hear my grand children laughing and playing in the background! They fit so nice and never fall out. Simply easy to use. Its so life changing!
Response from NebrooDec 12, 2025
Thank you so much for sharing this! We’re thrilled to hear you can enjoy your grandchildren’s laughter again. 😊 We're glad the fit and ease of use are working great for you — truly life-changing moments like this mean everything to us. 💙
Tanya D.
Eli my customer service rep was so helpful and informative. He went out of his way to help me with my return, even to the point of speaking with someone to give me an ever better option for my return so I would not have any inconvenience. This had nothing to do with product deficiency or failure, I bought the ear pieces for my mom hoping she would be open to wearing them, but I should have asked her first before purchasing them. I am returning them unopened and brand new. I would recommend this company solely based on their excellent customer service and return policy. Something tells me their product is every bit as superior as their service department. Thank you Tanya
Response from NebrooDec 12, 2025
Thank you so much, Tanya! We’re glad to hear Eli was able to assist you and make the return process smooth and convenient. We truly appreciate your kind words about our customer service and your recommendation. If you ever need anything in the future, we’re always here to help. 💙
DS
The customer service agent has been very kind and considerate in trying to resolve my concerns.
Response from NebrooDec 12, 2025
Thank you for your kind words! We’re glad to hear our team was able to assist you with care and consideration. We’re always here if you need anything. 💙
Toni U.
I had a great experience with Andy and Travis. They were helpful and made my request easily!
Response from NebrooDec 12, 2025
Thank you so much! We’re glad Andy and Travis were able to help and make everything easy for you. We’re always here if you need anything! 💙