Improve your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
nebroo.com
Website
nebroo.com
Category
Vision & Hearing
Location
Austin, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 100% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have small ear canals the customer service was great and cooperative - very helpful with my needs and choosing smaller ear domes for my ears. I am a first time wearer for hearing aids. They have definitely made a difference in my hearing. Im glad I chose this option over paying thousands at a doctor's office-
Response from NebrooJan 30, 2026
Thank you for sharing your experience! We’re thrilled our team could help you find the right fit and that your first hearing aids are making such a positive difference. It’s wonderful to hear you’re enjoying better hearing without the high cost—your story means a lot to us! 👂💛
CU
customer
I love the Xfinity hearing Aids
I love the Xfinity hearing Aids. Their is 4 situation settings, it does help depending if it a quiet or restaurant setting!
They are comfortable to wear! Unique design.
Response from NebrooJan 30, 2026
Thank you for your feedback! We’re so glad you love your Infinity hearing aids and that the different settings help in various situations. It’s great to hear they’re comfortable and that you appreciate the unique design! 👂💛
KS
Karen S.
I have prescription hearing aids that…
I have prescription hearing aids that cost a lot but they still just arent quite right so I thought I’d give the nebroo a try. The clarity is awesome but I couldn’t adjust the loudness to a comfortable level. I reached out to return them and Brenda offered to sent me an upgrade to the infinity for free. If they don’t work then I can still return both pair for a refund. Im hoping the new ones work out. Great customer support with quick and profeuresponse.
Response from NebrooJan 30, 2026
Thank you for sharing your experience! We’re glad Brenda could offer a solution with the Infinity upgrade and that our team could provide quick, professional support. We hope the new pair works perfectly for you and that you enjoy the clarity and comfort you’re looking for! 👂💛
GL
Gregg L.
Learn everything then try to talk to company answer questions so you know you're getting what you want.Answer
Answer: Mikee!!!
He is: Friendly, Knowledgeable, Professional, Patient. You have a "Diamond" and hope you know how good he is. I only want him when I call, he is that good!
You need to "Promote" him. You do not want to lose him.
I would recommend him. Thinking the one I purchased did Bluetooth and had noise reduction per your ad. Then learning it doesn't, your ad showed the one I purchased did all that. I paid $69 discount price, was $99. So I'm requesting since I just got mine, you take it back as it's not the right one for me. Take $296 - $99 (not discounted) and my cost is $197... I want what the ad showed. And again, think the world of Mikee!
Response from NebrooJan 30, 2026
We’re thrilled Mikee was able to resolve everything for you! It’s wonderful to hear how much you appreciate his support—he truly embodies the care and dedication we strive for at Nebroo. We’re proud to have a team and company committed to helping our customers hear better and feel supported every step of the way! 💎👂💛
SG
Sharon G.
Positive Nebroo Hearing Aide experience
I ordered a set of hearing aides from Nebroo 9/2/2025 & received the set 9/15/2025.
I previously used over-the-ear aides & the set ordered were insert in the ear style. I found they did not work for me & I called back 11/11/2025 and spoke with Ella. She offered to send the over-the-ear style. I received this set 11/23/2025 and had much better luck with this style.
My contact with Ella was always very pleasant & I highly recommend her services! I am very pleased with my purchase and with Nebroo for everything.
Response from NebrooJan 30, 2026
Thank you for sharing your experience! We’re so glad Ella could help you find the right style and that your over-the-ear hearing aids are working well for you. It’s wonderful to hear you’re pleased with both her support and your Nebroo experience—we truly appreciate your recommendation! 👂💛
LD
Linda D.
Sam is an excellent agent
Sam is an excellent agent. She is knowledgeable, perceptive, and kind. She solved all my problems, and clarified some procedures.
Response from NebrooJan 30, 2026
Thank you for sharing! We’re thrilled to hear that Sam provided such knowledgeable, perceptive, and kind support. It’s wonderful that she could solve your problems and clarify everything for you—she truly represents the high level of care we strive for at Nebroo! 👂💛
RS
Romeo S.
Completely satisfied
This is limited to my phone interaction with a gentleman from Nebroo who offered me a replacement "better" hearing aid. He was very courteous, knowledgeable, and pleasant to talk with. BTW, all my interactions, either be email or phone is the same. This, in my opinion, reflects the kind of business operation: classy and caring. I will write a followup review on the replacement hearing aid after I receive, tested, and tried the replacement to my satisfaction.
THIS IS AN UPDATE ON THE REPLACEMENT
Originally, I purchased the Nebroo PRO 2.O hearing aid. I followed all the instructions, tried every suggestions but I was unable to make the device work to my satisfaction. During the entire adjustment process, I had a continuing dialogue with Nebroo. Thereafter, I was contacted by them, offering a free upgrade replacement, and that if I accept, it would be shipped within 7 business days. With the experienced I had, I was not that optimistic of a better result. Nevertheless, the staff at Nebroo, were very professional, patient, and candidly honest. I have to make a special mention to the employee who contacted and offered me the upgrade replacement. He was very courteous, knowledgeable, and very professional. Overall, the treatment extended to me by Nebroo is quite impressive. They run a classy and first class business operations. It was a pleasure knowing and dealing business with them. They have my highest admiration and recommendation. As to the Infinity replacement, IT IS WORKING. You can clearly hear everything. The only adjustment I made was to raise the volume, and the hearing aid worked like a charm. To hearing performance, it came very close to my $3k prescription hearing aid. Thank you very much, Nebroo. More power to you. And I am Romeo Somera, Esq, CPA.
Response from NebrooJan 17, 2026
Thank you so much for your kind words! 😊
We’re thrilled to hear that your experience with our team has been positive and reflects the care we strive for at Nebroo. We look forward to your follow-up review once you’ve tried the replacement hearing aid!
RT
Robin T.
Great customer service
I ordered my Nebroo hearing aids and before I received them, the price dropped. I sent an email to the representative on my order to see if they could refund me the extra discount. They immediately responded that they would. They did refund it quickly. Great customer service. I will review after I try them out!
Response from NebrooJan 17, 2026
Thank you for sharing your experience! 😊
We’re glad our team could quickly assist with the refund and provide great service. We hope you enjoy your Nebroo hearing aids, and we look forward to your review after trying them out!