NebrooReviews of nebroo.com

Response from NebrooJun 3, 2026

Thank you for your wonderful feedback! We're thrilled to hear that Marcus and his manager exceeded your expectations and provided such a positive experience. Going above and beyond for our customers is what we strive for, and it's incredibly rewarding to know their efforts made a difference. We'll be sure to share your kind words with Marcus and the team. Thank you for choosing Nebroo and for taking the time to recommend us. We truly appreciate your support!

Response from NebrooMay 22, 2026

Thank you so much for sharing this wonderful feedback, Kimberly. ❤️ We’re truly happy to hear that the hearing aids have made such a positive difference for your mom. Hearing clearly again can have a huge impact on daily conversations, confidence, and overall mental clarity, especially when listening fatigue has been affecting someone for a long time. It means a lot to know the devices have been easy for her to use and helpful in her assisted living environment. We also appreciate your patience regarding the Bluetooth upgrade, and our team will continue assisting to make sure you receive the correct upgraded pair. Thank you again for trusting Nebroo to be part of your mom’s hearing journey. Stories like yours genuinely mean a lot to our team.

Response from NebrooMay 22, 2026

Thank you so much for your kind words and for taking the time to share your experience. ❤️ We’re especially happy to hear that Marianne was able to provide you with such great support. We’ll make sure your feedback is shared with her and the team, as recognition like this truly means a lot. At Nebroo, we always strive to provide caring and reliable assistance, and we’re grateful for the opportunity to help. Thank you again for your trust and support!

Response from NebrooMay 20, 2026

We sincerely apologize for the frustration and inconvenience you experienced while trying to reach our customer support team. We also apologize for the communication difficulties and long hold times, as we’ve recently been experiencing issues with some of our communication channels. Thank you for taking the time to share your feedback and concerns with us, and a member of our team will be reaching out to further assist you as soon as possible.

Response from NebrooMay 20, 2026

Thank you for updating your review and sharing your experience. We sincerely apologize for the long hold times and communication issues you encountered while trying to process your return, as we recently experienced technical issues affecting some of our phone support channels. We’re very glad one of our team members was able to assist you and help resolve your return request, and we truly appreciate your patience and understanding throughout the process.

Response from NebrooMay 20, 2026

Thank you for taking the time to share your experience and update your review. While we’re sorry to hear the hearing aids were not the right fit for your needs, we’re glad our team was able to assist you and help resolve your concerns. We truly appreciate your feedback and the opportunity to support you.

Response from NebrooMay 20, 2026

Thank you so much for taking the time to share your experience and kind words about Marianne. We sincerely appreciate your patience and understanding, and we’re very glad she was able to quickly resolve your concern and provide the level of support you deserved. Your feedback means a lot to our team, and we’ll be sure to share your wonderful comments with Marianne.

Response from NebrooMay 20, 2026

Hi William. Thank you for taking the time to update your review and share your experience. We sincerely appreciate your patience and understanding regarding the recent phone system issues, and we’re glad our team was able to connect with you and assist with your refund request smoothly. While we understand the hearing aids were not the right fit for your needs at this time, we truly appreciate your kind feedback and support.