NebrooReviews of nebroo.com

Response from NebrooAug 12, 2026

Thank you for your kind feedback! We're delighted to hear that Abby was clear, informative, and took the time to make sure you understood your options. We're glad your call went so well and that she was able to answer your questions. We'll be sure to share your kind words with Abby. Thank you for choosing Nebroo!

Response from NebrooAug 12, 2026

Thank you for sharing your feedback! We're sorry about the difficulty reaching a live agent. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We're glad that once you connected with our team, you received excellent service. We truly appreciate your patience and your kind feedback!

Response from NebrooAug 12, 2026

Thank you for sharing your detailed experience. We're sorry the hearing aids weren't the right fit for your husband's needs and that you experienced difficulty reaching our team. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We're glad Cristine was able to connect with you, explain the return process clearly, and help get things moving toward a resolution. We'll be sure to share your kind words with her. Thank you for your patience and for giving Nebroo a try. We truly appreciate your feedback!

Response from NebrooAug 12, 2026

Thank you for updating your review! We're glad our team was able to follow up with you and provide a full reimbursement, leaving you completely satisfied. We truly appreciate the opportunity to address your concerns and make things right. Thank you for your patience and for giving Nebroo the opportunity to assist you!

Response from NebrooAug 14, 2026

Thank you for your thoughtful feedback, Rich! We're delighted to hear that Patricia was courteous, clear, and professional throughout your interaction. We're especially glad she made the experience enjoyable for you, and we'll be sure to share your 5-star recognition with her. We also understand your hesitation regarding the overall rating while you're still waiting for your refund. We hope the refund is completed promptly and that we have the opportunity to earn that additional star. Thank you for your patience, kind wishes, and for giving Nebroo the opportunity to assist you. We wish you all the best!

Response from NebrooAug 14, 2026

Thank you so much for sharing your feedback! We're happy to hear that you're pleased with the comfort and performance of your Nebroo hearing aids, as well as the customer service you received. We also appreciate your honest feedback about the delivery time and understand how important it is for orders to arrive within the estimated timeframe. We're grateful for your patience and glad the overall experience has been a positive one. Thank you for choosing Nebroo! 💙

Response from NebrooAug 14, 2026

Thank you so much for your thoughtful feedback! We're thrilled to hear that your Nebroo hearing aids have helped you follow conversations much more easily and that you're enjoying the excellent sound quality. We also appreciate your feedback about the occasional app connection issue and are glad it reconnects quickly. Thank you for choosing Nebroo and for your continued trust and support. We're happy to be part of your improved hearing experience! ❤️

Response from NebrooAug 14, 2026

Thank you for your feedback! We're glad to hear that our team was responsive to your questions and able to provide the support you needed. We truly appreciate your trust in Nebroo! ❤️