NebrooReviews of nebroo.com

Response from NebrooJul 17, 2026

Thank you for your kind feedback! We're delighted to hear that Larry was able to assist you by looking up your account and taking the time to explain the different device options and pricing. Providing clear information and helping customers make informed decisions is something we value. We'll be sure to share your compliments with Larry. Thank you for choosing Nebroo—we truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for sharing your feedback! We're glad to hear that Larry was able to answer all of your questions and provide helpful support. We understand your concern about the wait time for your order, and we sincerely appreciate your patience. We know how exciting it is to receive a new hearing device and begin experiencing the benefits, so we understand the disappointment when delivery takes longer than expected. We'll continue working to improve our processes and provide a smoother experience from order placement to delivery. Thank you for choosing Nebroo. We truly appreciate your trust and look forward to getting your hearing aids to you soon!

Response from NebrooJul 17, 2026

Thank you for your wonderful feedback! We're thrilled to hear that Larry went above and beyond to help resolve the issue with your order. Providing polite, caring, and solution-focused support is something we strive for, and we're glad to know you felt valued throughout your experience. We'll be sure to share your kind words with Larry—he'll be happy to know his efforts made a positive impact. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you for taking the time to share your experience. We're glad to hear that Marianne provided excellent customer service and was able to assist you. We truly appreciate your feedback regarding the hearing aids and understand that finding the right fit and hearing experience is a very personal process. We appreciate you sharing details about the challenges you encountered with sound while eating, as well as the difficulty with some of the domes. Feedback like this helps us continue improving both our products and customer support experience. Thank you for giving Nebroo a try, and we appreciate your kind words about Marianne and your honest feedback.

Response from NebrooJul 17, 2026

Thank you so much for sharing this heartwarming experience! We're thrilled to hear how much of a difference the over-the-ear hearing aids made for your mom, especially on such a special day as her birthday. Knowing that she was able to immediately hear you and her great grandson speaking in low tones is exactly the kind of meaningful improvement we hope to provide. We're also grateful to hear that Larry made your experience so positive. His patience, personal attention, and willingness to help find the right solution reflect the level of care we strive to provide every customer. We'll be sure to share your wonderful feedback with Larry—he'll be honored to know he helped make this moment possible for your family. Thank you for choosing Nebroo. We truly appreciate your trust and support!

Response from NebrooJul 17, 2026

Thank you so much for sharing your experience! We're delighted to hear that Larry provided outstanding support and took the time to listen to your concerns. Finding the right fit is an important part of the hearing aid experience, and we're glad he was able to offer a solution and help address your needs. We truly appreciate your kind words about Larry's professionalism, preparation, and the care he showed during your conversation. We'll be sure to share your compliments with him. Thank you for choosing Nebroo. We’re grateful for your trust and appreciate the opportunity to support you!

Response from NebrooJul 17, 2026

Thank you so much for your wonderful feedback! We're thrilled to hear that Travis was able to provide such great support and make your experience a positive one. His dedication to helping customers and providing excellent service is exactly what we strive for. We'll be sure to share your kind words with Travis—he'll be happy to know that his efforts made such an impact. Thank you for choosing Nebroo. We truly appreciate your trust, support, and recommendation!

Response from NebrooJul 17, 2026

Thank you for sharing your feedback. We're sorry to hear about the frustration and concern you experienced regarding the charges on your account and your attempts to reach our support team. We understand how upsetting it can be to see unexpected charges and not be able to connect with someone right away to get answers. We sincerely apologize for the inconvenience caused by the difficulty reaching our team. We would like the opportunity to review your account and help clarify the charges and address your concerns. Please provide your contact information so our team can reach out directly and assist you with this matter. Thank you for bringing this to our attention. Your feedback is important to us as we continue working to improve our customer experience.