NebrooReviews of nebroo.com

Response from NebrooOct 16, 2026

We’re sincerely sorry for the frustration and disappointment you’ve experienced while trying to arrange your return. We understand how upsetting it is to make repeated attempts to contact our team and still struggle to get the assistance you need. We’ve been experiencing issues with our phone lines, and we sincerely apologize for the lengthy hold times and difficulty reaching our team. We take concerns about our return process seriously and would appreciate the opportunity to review your situation and help clarify the next steps. Thank you for bringing this to our attention. ❤️

Response from NebrooOct 16, 2026

We sincerely apologize that you still haven’t received the follow-up or return instructions you need for your father’s hearing aids. We understand how frustrating it is to be left waiting after already reaching out for assistance, and we’re sorry we haven’t provided the support you expected. We take your concerns seriously and would appreciate the opportunity to review your father’s case and help move this forward. Thank you for bringing this to our attention. ❤️

Response from NebrooOct 16, 2026

Hi Roger, we're sorry to hear about your experience and the trouble you've had reaching us about your return. We've been experiencing issues with our phone lines, and we sincerely apologize for the lengthy hold times and difficulty reaching our team. A member of our team will reach out to you directly to look into your return and help get this resolved. — The Nebroo Team

Response from NebrooOct 16, 2026

Kemie, we're truly sorry to hear about your experience, and especially sorry that you had a Ménière's episode — that must have been very distressing. We understand how frustrating it is to expect a call and not receive one. We've been experiencing issues with our phone lines, and we sincerely apologize for the difficulty reaching our team. We'd like to make this right, and a member of our team will reach out to you directly to review your return request. — The Nebroo Team

Response from NebrooOct 16, 2026

We’re sorry to hear that one of your hearing aids isn’t working properly. We understand how frustrating this can be and would appreciate the opportunity to help. Please reach out to our customer support team so we can look into the issue and guide you through the available troubleshooting or replacement options. We’re here to help! ❤️

Response from NebrooOct 16, 2026

Hi Phil, we're sorry to hear about your experience with the return process and that the hearing aids didn't meet your expectations. We understand how frustrating it is to go back and forth over email when you just want a clear answer. Your feedback about the return details is helpful for us to review. A member of our team will reach out to you directly to help with your return. — The Nebroo Team

Response from NebrooOct 16, 2026

We sincerely apologize for the frustration you've experienced and for the difficulty reaching our team. We've been experiencing issues with our phone lines, and we're sorry that you haven't received the assistance you needed. We understand how disappointing it is when your hearing aids don't fit securely and keep falling out, especially when you've been unable to use them since September. You deserve proper guidance and support, and we'd like the opportunity to review your concerns and help you explore the available options. Thank you for bringing this to our attention. ❤️

Response from NebrooOct 16, 2026

Crystal, first, please accept our sincere condolences on the loss of your spouse. We're so sorry you're dealing with this during an already difficult time and a big move. We're also sorry the UV vacuum didn't perform as you expected on its first use. We'd like to help, and a member of our team will reach out to you directly to look into this with you. — The Nebroo Team