NebrooImprove your hearing without breaking the bank - For Americans with mild to moderate hearing loss: without a prescription, costly audiologist visits and expensive hearing aids. You are just one step away from Hearing clearly again. Americans that suffer from mild/moderate hearing loss don’t need to visit a doctor or spend thousands on hearing aids anymore.
Nebroo (nebroo.com) has 1,078 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Dianna P.
Representative was very polite and offered a possible solution to my oroblem
Response from NebrooSep 5, 2026
Thank you so much for your kind feedback! We’re glad to hear that our representative was polite, helpful, and took the time to offer a possible solution to your concern. We truly appreciate you taking the time to recognize their efforts. Thank you for choosing Nebroo and for giving our team the opportunity to assist you! ❤️
Barbara K.
larry was very helpful and listened to my concerns
Response from NebrooSep 5, 2026
Thank you so much for your kind feedback! We’re delighted to hear that Larry was very helpful and took the time to listen to your concerns. His attentiveness and commitment to understanding our customers’ needs are exactly the qualities we strive for in our support team. We’ll be sure to share your appreciation with Larry. Thank you for choosing Nebroo and for recognizing his excellent service! ❤️
A. J.
Gail, in Customer Support, was amazing! She responded immediately to my email and was able to help me with my problem to my complete satisfaction. She explained things to me in detail in a clear and concise manner. She was very knowledgeable and friendly. Nebroo is a wonderful product that has allowed me to live life better through improved hearing…at a very reasonable price. I highly recommend it.
Response from NebrooSep 5, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Gail was able to respond so quickly and resolve your concern to your complete satisfaction. Her ability to explain things clearly, combined with her knowledge, friendliness, and genuine care, is exactly the kind of support we strive to provide. We’ll be sure to share your kind words with Gail. It’s also wonderful to hear that your Nebroo hearing aids are helping you live life better through improved hearing! Thank you for choosing Nebroo and for recommending us. We truly appreciate your trust and support! ❤️
Effie
Really like this company and most especially Marianne. I was apprehensive about returning them and expected to be pushed to keep them but she was very understanding and said that even though they work most people -it's not 100% and assured me she would do a refund for them. She then told me to donate them to someone else who was hard of hearing. As I volunteer for a nursing home, I told her I would make sure they went to someone there who would not be able to afford them. What a great company and a great support person-Marianne Toco! Highly recommend.
Response from NebrooSep 5, 2026
Thank you so much for your wonderful and heartfelt feedback! We’re thrilled to hear that Marianne made such a positive impression and helped make your return experience comfortable and stress-free. Her understanding, honesty, and genuine care for our customers are qualities we truly value. We’re especially touched by your decision to donate the hearing aids to someone at the nursing home who may not otherwise be able to afford them. That is such a thoughtful and generous gesture, and we’re grateful that Nebroo can be a small part of helping someone else hear and connect more easily. We’ll be sure to share your kind words with Marianne. Thank you for choosing Nebroo, for your recommendation, and for giving us the opportunity to serve you! ❤️
Mr Gary C.
REG was very helpful, knowledgable and professional in her approach. I was very happy with her, and her assistance.
Response from NebrooSep 10, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Reg was so helpful, knowledgeable, and professional throughout your experience. It’s wonderful to know that you were happy with her assistance and support. We’ll be sure to share your kind words with REG. Thank you for choosing Nebroo! ❤️
Howell T.
Maria was very helpful with my problem with my Nebroo hearing aids. She listens well and decided that she could send a replacement set. Thanks Maria!
Response from NebrooSep 10, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Maria was so helpful with your hearing aid concerns. Her ability to listen carefully and find a solution by arranging a replacement set is exactly the kind of support we strive to provide. We’ll be sure to share your kind words with Maria. Thank you for choosing Nebroo, and thank you for recognizing her excellent service! ❤️
Pete A.
First let me say that I have had issues with my hearing for at least 20 years. I have tried the Starky hearing aids, which had a price of $5,000 back in 2010, and they did not give me a good representation of what I thought would be a "natural" sound. The Nebroo 3.0 that I tried unfortunately gave me amplification but the sound quality seamed "tinny" sounding and not natural. I feel the 3.0 will be great with someone with a different type of hearing issues that are not like mine. I had the opportunity today to speak with Larry, from Nebroo customer service dept, who followed up with my inquiry about my order. This company has gone "above & beyond" to try and help me with my hearing problems to the point of upgrading my devices to a more intergraded pair of aids at no cost to me. This company truly cares about your hearing issues and not just trying to sell you a product. I cannot recommend this company highly enough, and of course Larry from customer service that I feel you find to be a delight to work with. He is very patient, listens to what you have to say, and more than willing to work with you to solve your hearing issues. All I can say is "GO NEBROO"
Response from NebrooSep 10, 2026
Thank you so much for taking the time to share such detailed and thoughtful feedback! We’re sorry to hear that the Nebroo 3.0 did not provide the natural sound quality you were hoping for. We truly appreciate your understanding that hearing needs can vary from person to person. At the same time, we’re incredibly grateful to hear about your experience with Larry. It’s wonderful to know that he listened carefully, was patient, and went above and beyond to find a solution by arranging an upgraded pair of hearing aids at no additional cost. We’ll be sure to share your kind words with Larry. Thank you for giving Nebroo the opportunity to support you, and for your strong recommendation! ❤️
Nelly
Great customer service! Maria klhea, was great, she’s a good listener, patient and sweet and most importantly she resolved my issue fast and efficiently. That’s what I called Excellent Customer Service! Thank you.
Response from NebrooSep 10, 2026
Thank you so much for your wonderful feedback! We’re delighted to hear that Maria Klhea provided such excellent customer service. Her patience, attentiveness, and ability to quickly and efficiently resolve your issue are exactly what we strive for at Nebroo. We’ll be sure to share your kind words with Maria Klhea. Thank you for recognizing her outstanding support and for choosing Nebroo! ❤️
