NebrooReviews of nebroo.com

Response from NebrooApr 24, 2026

We’re very sorry to hear about this experience and the frustration it’s caused. We understand how concerning it is to feel like your order hasn’t been received and not being able to reach support. We also apologize for the difficulty you’ve had getting through to us—our phone lines have recently been experiencing issues, which may have impacted response times and call handling. We want to look into your order right away and make this right. Please share your phone number and best time to reach you, and a member of our team will contact you directly to assist with tracking your shipment or resolving this for you.

Response from NebrooApr 23, 2026

We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback. This is definitely not the experience we want for any of our customers. Our goal is to be as transparent as possible with our trial terms and refund process, including return instructions and available options. That said, we understand how frustrating this situation must feel, and we sincerely apologize for any confusion or inconvenience caused. We’d really like the opportunity to make this right for you. Please share your phone number and the best time to reach you, and one of our team members will personally follow up to assist and help resolve your concern as quickly as possible.

Response from NebrooApr 23, 2026

We’re so sorry to hear about your experience—this is absolutely not the level of service we aim to provide. We understand how frustrating it must be to have difficulty reaching us, especially when you’re trying to process a return. We also want to let you know that we’ve recently been experiencing issues with our phone lines, which may have caused the long hold times and disconnections you encountered. We sincerely apologize for the inconvenience. We’d really like to help resolve this for you as quickly as possible. Please share your phone number and the best time to reach you, and one of our team members will give you a call to assist with your return and make sure everything is taken care of.

Response from NebrooApr 22, 2026

We’re very sorry for the frustration you’ve experienced—that’s definitely not the service we aim to provide. We understand your need to return the hearing aids and we’re here to help make that process as smooth as possible. Please send us a direct message or email with your order details, and we’ll prioritize your return request right away.

Response from NebrooApr 22, 2026

We’re very sorry for the frustration and inconvenience you’ve experienced. That’s not the level of support we aim to provide, and we understand how disappointing this has been. We’d like to help get this resolved for you as quickly as possible, including assisting with account access, Bluetooth setup, or a return if needed. Please send us your order details directly, and we’ll prioritize your case right away and ensure you receive a clear resolution.

Response from NebrooApr 22, 2026

Hi Brandi! We’re sorry to hear about your experience and the difficulty you’ve had reaching support. That’s not the experience we want for our customers. We can absolutely assist you with your return. Please send us your order details directly, and we’ll make sure your request is handled as quickly as possible.

Response from NebrooApr 22, 2026

We’re really sorry to hear about the frustration you’ve experienced trying to reach support and that the hearing aids aren’t fitting properly. That’s definitely not the experience we want for our customers. We understand how important it is to get timely help, and we’d like to assist you directly with a return or exchange so we can resolve this for you as quickly as possible. Please send us your order details, and we’ll prioritize your case right away and make sure someone from our team follows up with you.

Response from NebrooApr 22, 2026

We’re sorry to hear about your experience and understand how frustrating this must feel. This is not the experience we want for our customers. We’d like to review your order right away and help resolve the issue, including checking your Bluetooth upgrade and assisting with your return. Please send us your order details directly so we can prioritize your case and have someone follow up with you as soon as possible.