NebrooReviews of nebroo.com

Markuz was extremely helpful and very clear with options. He did a great job communicating with me and was very pleasant to deal with. Great employee to have on your team! Denis Rousseau

My daughter set up the Bluetooth for me and now I can hear phone calls directly through my hearing aids. She calls me every Sunday and our conversations are so clear now. She says she no longer has to repeat everything she says.

I have not received the hearing aids yet but did have a great experience with Amanda in Customer Service. She was extremely helpful with my problem and was able to completely resolve my issue.

Maria was very helpful in explaining all of my questions that I had to ask her. She was also very informative about other things that I did not know about.

Customer support helped me by suggesting a different unit and they are shipping that to me to replace the unit that was not working.

Agent was courteous and helpful.

Travis was excellent. He answered all my questions. Very knowledgeable and wonderfully pleasant.

We are on Social Security and I made this purchase even though we could not afford it.The persons I dealt with were very receptive to canceling the order for me and also returned our money before the package was fully returned. They were so understanding and I promised, as a Jesus follower, that I would make sure it was returned to them. Then I learned that it was already sent out to me. I kept in touch with Andy at every new point, and he was so kind and trusted me so much that he made sure my money was returned in a matter of days. Then I learned that the package was out for delivery yesterday TO ME!! I frantically tried for hours to turn it around, keeping in touch with NEBROO all the time by texts and emails and trying to call, but nobody answered me. I was feeling AWFUL b/c I did not want NEBROO to think I had lied!! Then I received a notice that they were delivered. I was exhausted and feeling like I had failed at my one task, that meant so much to me, at that point. I told NEBROO that it was delivered to us and asked what to do. This morning I heard from NEBROO and they told me that , since they were delivered to me, we could just keep them!!!! I was overwhelmed by their kindness and great generosity and understanding, and the works of God!!! It is still hard to believe how wonderful NEBROO was to two old folks!!! I am amazed at the compassion and generosity of NEBROO and the marvelous works of my Jesus!!!! I will update when Fred uses the hearing aids for a while but I know he will love them b/c I had read a lot about how the NEBROO hearing aids worked before my inerrant(?) buy! And God does not give anything but terrific gifts!! It is still hard to believe all of this, but we are a very, very blessed old couple!!!! God bless NEBROO and their families!!!!!