NebrooReviews of nebroo.com

Response from NebrooOct 16, 2026

Hi Roger, we're sorry one of your hearing aids stopped working, and we're glad Kim was able to look into it carefully and arrange a replacement under your warranty. Thank you for recognizing her patience and help — we'll be sure to share your feedback with her. — The Nebroo Team

Response from NebrooOct 16, 2026

Diane, thank you for such a warm review! It sounds like you and Paige had a great conversation — we love hearing that she was thoughtful, explained the return policy clearly, and even shared a few laughs with you. We'll be sure she sees your kind words. 😊 — The Nebroo Team

Response from NebrooOct 16, 2026

Hi Leslie, thank you for the review! We're glad Rich was able to track down your order for you. We hope it arrives smoothly next week, and we'll let Rich know you appreciated his help. — The Nebroo Team

Response from NebrooOct 16, 2026

Thank you, Dean! Hearing that this was one of the best customer service experiences you've had in a long time truly means a lot to us. We'll share your feedback with the team. — The Nebroo Team

Response from NebrooOct 16, 2026

Hi Laura, thank you for sharing your experience. We're sorry the hearing aids weren't the right fit and that reaching a refund felt difficult at first. We're glad Maria was able to help you with such professionalism and care, and we'll make sure she sees your kind words. Your decision to donate them to someone in need is a truly generous gesture. — The Nebroo Team

Response from NebrooOct 16, 2026

Thank you, Patrick! We're sorry the product wasn't right for you, but we're glad Asim made your return quick, understanding, and hassle-free. It means a lot that you'd still recommend us, and we'll be sure to share your feedback with Asim. — The Nebroo Team

Response from NebrooOct 16, 2026

Hi Lupita, thank you for your trust and your kind review! We're so glad Paige guided you through the process and answered all of your questions. We're also sorry it took extra time to reach us — we've been experiencing issues with our phone lines, and we sincerely apologize for the lengthy hold times and difficulty reaching our team. We appreciate your patience! — The Nebroo Team

Response from NebrooOct 16, 2026

Thanks for your review, John! We're glad Tine was able to share helpful information and options with you. We'll pass your feedback along to her. — The Nebroo Team