NebrooReviews of nebroo.com

Response from NebrooAug 14, 2026

Thank you for sharing your experience. We're sorry to hear that the hearing aids were not a comfortable fit and that you experienced persistent whistling and tapping noises despite completing the recommended program. We also understand how frustrating it must have been to spend so much time waiting for assistance while trying to initiate a return. That's certainly not the experience we want our customers to have. We'd appreciate the opportunity to review your case and work toward a resolution. Please provide your order number or the email address associated with your purchase so our team can look into your return request and assist you further. We sincerely apologize for the frustration and appreciate you giving Nebroo the opportunity to make things right.

Response from NebrooAug 14, 2026

Thank you for sharing your detailed experience. We're truly sorry that the hearing aids did not provide the fit and comfort you were looking for, and we understand your concerns regarding the return process and partial refund. We'd like the opportunity to take another look at your case and see if there's anything more we can do to help. A member of our team will reach out to you directly to discuss your concerns and work toward a better resolution. Thank you for giving Nebroo the opportunity to make things right. We appreciate your patience and understanding.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids didn't provide the clarity you were expecting. We understand how frustrating it must have been to experience echoing and feedback, especially while teaching. We'd like the opportunity to review your case and assist you with your refund request. Please send us your order number or the email address associated with your purchase, and our team will be happy to help. Thank you for your feedback. It helps us continue improving our products and customer experience.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We apologize for the difficulty you experienced reaching our support team. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We'd like the opportunity to review your case and address your concerns. Please send us your order number or the email address associated with your purchase, and our team will be happy to assist you. Thank you for your feedback. It helps us continue improving our customer experience.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear about your concerns regarding your order. We'd like the opportunity to review your purchase and clarify the charges. Please send us your order number or the email address associated with your purchase so our team can investigate and assist you. Thank you for bringing this to our attention. We appreciate the opportunity to help resolve your concerns.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear about your experience. We sincerely apologize for the difficulty you experienced reaching our support team. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We'd like the opportunity to review your case and assist you with your return request. Please send us your order number or the email address associated with your purchase, and our team will be happy to help. Thank you for your feedback. It helps us continue improving our customer experience.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids did not perform as expected. We also apologize for the long wait time. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We'd like the opportunity to review your case and address your concerns. Please send us your order number or the email address associated with your purchase, and our team will be happy to assist you. Thank you for your feedback. It helps us continue improving our customer experience.

Response from NebrooAug 14, 2026

Thank you for sharing your concerns. We're sorry to hear about the difficulty you experienced when trying to cancel your order shortly after placing it. We understand how frustrating it is to send multiple cancellation requests and still receive an automated order confirmation instead of a clear response. We also apologize for the difficulty you encountered reaching our support team. We'd like the opportunity to review your order and see what we can do to assist. A member of our team will reach out to you directly to review the cancellation and refund concerns and work toward a resolution. We also appreciate your feedback regarding order management, communication, and shipping transparency. We're continuously working to improve these areas and provide a better customer experience. Thank you for bringing this to our attention and for giving Nebroo the opportunity to make things right.