NebrooReviews of nebroo.com

Response from NebrooAug 12, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids did not meet your expectations and that you experienced difficulty reaching our support team. We have been experiencing issues with our communication channels, which unfortunately affected our response times. We sincerely apologize for the frustration this caused. We'd appreciate the opportunity to review your concerns and assist you with the return process. Please provide your order number or the email address associated with your purchase so our team can look into your case. Thank you for bringing this to our attention. We appreciate the opportunity to help.

Response from NebrooAug 12, 2026

Thank you for sharing your experience and for providing your order number. We're sorry for the delays and frustration you've experienced while trying to complete your return. We have been experiencing issues with our communication channels, which unfortunately affected our response times and callbacks. We understand that you have requested a full refund and are still waiting for the required return reference information. We'd like the opportunity to review your case and assist with the next steps. Thank you for bringing this to our attention. We sincerely apologize for the inconvenience and appreciate your patience.

Response from NebrooAug 12, 2026

Thank you for sharing your feedback. We're sorry for the frustration and delays you've experienced while trying to arrange your return. We have been experiencing issues with our communication channels, which unfortunately affected response times and follow-ups. We understand how frustrating it is to be waiting for your return reference number and instructions. We'd like the opportunity to review your case and assist with the return. Please provide your order number or the email address associated with your purchase so our team can look into this and help with the next steps. We apologize for the inconvenience and appreciate your patience.

Response from NebrooAug 1, 2026

Thank you for sharing your experience. We're sorry to hear that you've encountered issues with your order. We'd appreciate the opportunity to review your case and better understand what happened. At your convenience, could you please send us your order number or the email address associated with your purchase, along with a brief summary of the issue? Once we have those details, we'll promptly investigate and work with you toward the best possible resolution. We look forward to hearing from you and assisting you.

Response from NebrooAug 12, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids did not meet your expectations, particularly regarding the feedback and volume levels. We also understand your frustration with the return process and shipping requirements. We have been experiencing issues with our communication channels, which unfortunately affected the customer experience. We'd appreciate the opportunity to review your case and assist with your concerns. Please provide your order number or the email address associated with your purchase so our team can look into the details and help with the appropriate next steps. Thank you for bringing this to our attention. We appreciate the opportunity to help.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sincerely sorry for the frustration you experienced while trying to reach our support team. We have been experiencing issues with our communication channels, which unfortunately impacted our response times and our ability to answer calls as quickly as we normally would. We understand how frustrating this must have been and sincerely apologize for the inconvenience. We'd appreciate the opportunity to assist you. Please provide your order number or the email address associated with your purchase, and our team will review your case and work toward a resolution as quickly as possible. Thank you for your patience and for bringing this to our attention. Your feedback helps us continue improving our customer support experience.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry the hearing aids weren't the right fit for your ears. We also apologize for the delays in communication. We have been experiencing issues with our communication channels, which unfortunately affected our response times. The partial refund was offered as an optional alternative for customers who prefer to keep the product. Customers who choose to return their hearing aids remain covered under our 120-day Money-Back Guarantee in accordance with our return policy. If you still need assistance, please send us your order number or the email address associated with your purchase so we can review your case. Thank you for your feedback—we're always working to improve our customer experience.

Response from NebrooAug 1, 2026

Thank you for sharing your feedback. We're sorry to hear that the hearing aids weren't a good fit and that your experience has been frustrating. We apologize for the delays and miscommunication. We have been experiencing issues with our communication channels, which unfortunately affected our response times and support experience. We'd like the opportunity to review your case and assist you further. Please send us your order number or the email address associated with your purchase, and our team will be happy to look into this for you. Thank you for your feedback. It helps us continue improving our customer experience.