NebrooReviews of nebroo.com

Response from NebrooApr 28, 2026

Hi Megan, We’re very sorry to hear about your experience and understand your concerns — this is not the experience we want for our customers. We’ve been experiencing issues with our phone lines, which may have affected response times and callbacks. Please share your preferred callback time and best contact number, and we’ll have a team member reach out as soon as possible to review your husband’s case and assist with the refund process.

Response from NebrooFeb 8, 2026

Thank you so much for sharing your experience! 💙 We’re thrilled to hear your Infinity hearing aids are working so well, even around your live music. After trying multiple brands, we’re honored Nebroo came out on top! Amanda and our team really appreciate your kind words — we’re always here to help you hear life at its best.

Response from NebrooFeb 8, 2026

We’re so glad you connected with Brenda and had a great experience! 💙 We’re excited for you to try the behind-the-ear Infinity hearing aids and hope they’re a perfect fit. Thank you for giving Nebroo a try — we’re here to help every step of the way!

Response from NebrooJan 30, 2026

Thank you for sharing your experience! We’re thrilled Travis could provide such attentive and genuine support and make things right for you. We’re glad you’re enjoying your Nebroo hearing aids and appreciate your feedback about expanding color options. Your recommendation means a lot—thank you for trusting us with your hearing needs! 👂💛

Response from NebrooJan 30, 2026

Thank you for sharing! We’re glad to hear that Miss Gail provided professional and helpful support—she truly represents the level of care we strive for at Nebroo! 👂💛

Response from NebrooJan 30, 2026

We’re glad this has been resolved for you! It’s great to hear our team was able to assist and get your return and refund process handled. Thank you for your patience and for giving us the opportunity to make things right! 👂💛

Response from NebrooJan 17, 2026

Thank you for your honest feedback and for your patience. 😊 We truly appreciate you sharing this experience. While we apologize for the long hold time, we’re glad our team was able to assist you and quickly arrange a replacement at no additional cost. Your satisfaction means a lot to us—thank you for choosing Nebroo!

Response from NebrooJan 7, 2026

Thank you so much for your kind words! We’re glad to hear you had a great experience with our customer service.