Nearly NaturalReviews of nearlynatural.com

I bought the 3 foot artificial UV resistant boxwood. The height of the bush is 26 inches not 36. Also shape and fullness is not like the picture.

ABSOLUTELY HORRIBLE. THEY SHIPPED 2 OF 3 ITEMS AND ARE INSISTING I RECIEVED THE ORDER IN FULL WHEN ALL THEY CAN CONFIRM IS THAT I GOT A DELIVERY. EVEN WHEN I SENT PICTURES SHOWING THE BOXS WERE NOT EVEN SUFFICIENT FOR THE THIRD ITEM. A VERY CONDESENDING EMAIL. DO THEY REALLY THINK I WOULD DO THIS FOR A FREE PLASTIC PLANT WORTH 60 BUCKS?!!! THEY DONT CARE, I MERELY WANT WHAT I PAID FOR.

This is the second time I ordered an artificial plant through Nearly Natural and had problems getting it in the mail. For some reason, their shipping program with FedEx does not work very well and I have been waiting forever for my plant (which, when you speak with someone from FedEx said it was already delivered!!). Poor customer service goes along with this review. The answers I received via email from Customer Service are curt and provided little help in my getting my tree.

Worst customer service, not sure why they are still in the business. I had to change address within minutes(exactly 3 minutes) of buying my plant and emailed the company right away I was informed that the order was far in advanced and cannot be changed. How is that even possible? If I can give 0 stars I will

I purchased large ferns from Nearly Natural because their website showed them displayed outdoors. After only a short time outside, the plants badly faded. When I reached out, the company told me the product was “not UV-resistant” and only for indoor use. Nowhere in the product description or specifications did it say “indoor only,” and the outdoor photos they used made it very misleading. They’ve since removed the outdoor images from their site, which I appreciate, but it still isn’t made clear that these plants are not meant for outdoor use. Reviews they do publish on their site are overwhelmingly positive and often show the plants outside, while mine (which warned about fading and poor customer service) was never approved. That makes it hard for consumers to get the full picture. I will not purchase from this company again and want others to know these plants are strictly for indoor use, despite how they are marketed.

Made several purchases, one mistakenly sent was for indoors, didn't know. Placed outdoors and plant changed colors, now it's blue. Nearly Natural wasn't at all helpful, basically said: "Sucks to be you!"

I ordered a tree for my second home. When I placed the order for the second home and pushed "order" it placed the order to my billing address which was the wrong home. I contacted them within 5 minutes of placing the order and got a response it was too late. The funny thing was it didn't ship until two days after my order. I was not there to receive it or return it. I would be very careful if you have two homes! I will never order from them again.

I should have read the reviews before I buy. I bought a flowers arrangement for $100 plus tax and it’s not even close to natural.. the quality is poor I can buy something similar on Amazon for a lot cheaper. Warning ⚠️ do not buy!!!