ND AssessmentsNew Directions Assessments provides fast, objective, and genuinely helpful professional assessments for individuals dealing with substance use, mental health, or other legal matters. Since 2010, New Directions Assessments has provided assessments for a variety of different scenarios, including after DUIs and other legal situations, or for workplace incidents.
ND Assessments (ndassessments.com) has 82 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mackenzie
ND Assessments is a fast and easy alternative for those who are busy and can't get a professional appointment local. Trever and Lane were both very thorough. Thanks for the quick results!
Response from ND AssessmentsJun 10, 2026
Thanks for taking the time to let us know how we could help! Our pleasure!
Rocky
During the whole process I was treated with professionalism and attended to promptly. From initial contact to the actual assessment, I felt taken care of. I would definitely recommend this company for anyone who finds themselves in a situation requiring these types of services.
Response from ND AssessmentsMay 26, 2026
Thank you for the positive feedback! We are here to help.
Bruce B.
It was a process that was clear and concise. Lane was personable and made me feel comfortable with the assessment. The report was very thorough and easy to read. Overall a good experience.
Nicole L.
I had a substance abuse assessment with Trevor. Trevor was very professional, and explained everything well. He gave clear instructions and answered any questions I had.
Tiffany M.
I really appreciate the professional yet personal experience I had. Kym and Mindee were great with communication and responded immediately when I had questions. Trevor was professional yet caring and respectful of the situation I was dealing with. He had the report over in a timely manner and communicated to let me know it was on the way and sent.
SeanMusicCovers
I would not recommend ND Assessments based on my experience. I paid over $1,000 for an expedited (same-day) evaluation and did not receive what I reasonably expected from that service. While I did receive a document quickly, it was not a complete or fully informed assessment, as it still required additional collateral follow-up. That defeats the purpose of paying for an expedited, comprehensive evaluation. I was also never given a meaningful opportunity to submit supporting documents, despite the fact that documentation was directly relevant to the claims being evaluated. This significantly limited my ability to present a full and accurate picture. Additionally, I was told that if there were discrepancies between my account and the opposing party’s claims, I would be contacted for clarification. That never happened even though there were clear timeline inconsistencies that should have been addressed before conclusions were made. Because of this, the process felt one-sided and incomplete. I strongly recommend that anyone considering this type of service seek an in-person evaluation where documentation can be reviewed thoroughly, questions can be asked in real time, and all relevant information is properly considered. This was a costly experience, and I do not feel the service met the standard that was represented. I felt strong racial bias in the outcome of this review as the result.
Response from ND AssessmentsMar 19, 2026
We take all client feedback seriously and strive to provide thorough, timely, and professional evaluations in accordance with established clinical and forensic standards. We are currently in the process of working directly with this individual to resolve their concerns in good faith. Due to confidentiality requirements, we are unable to comment on the details of any specific case. However, our evaluations are based on the information available at the time of the appointment, and clients are informed of the scope and limitations of expedited services, including how collateral information may be incorporated when available. We also understand that not all individuals will agree with the outcome of an evaluation and remain committed to maintaining a fair, objective, and professional process for all clients. - Brian, ND Assessments
a.
Thourough, understanding, and very good at communicating. Both Lane and Trevor were a pleasure to work with. I highly recommend their services and if i ever need to, i will be sure to use them again.
Brian S.
My situation was handled with care and respect. Would recommend "ND Assessments" to whoever is needing their services. After my interview, my detailed report was sent back in prompt fashion with excellent recommendations to contribute to my journey. Want to say thanks for the help and it is appreciated greatly!
