North Carolina State Employees Credit UnionReviews of ncsecu.org

Darius was amazing and helped out so much.! He definitely did above and beyond for me and my struggles.! Thank you Darius.! (I hope I’m spelling your name correctly lol) -Kaitlyn

NCSECU is the best for any type of financial services. Have used almost all of their services for 45 years and have never been disappointed! We use the Centennial Branch and they are the best!

Great bank in Newland. New and modern. Very friendly staff. Always prompt and give easy direction.

Amber from the Asheville team helped me with all of my issues today. I am legally blind was unable to log into my account on my own. She helped me do that. I also had a fraud alert and she helped me fix that. She stayed on the phone with me while I went to a third-party website to add funds to an account That I needed to do for a family member to make sure that my account would work. She even stayed on the phone with me while I made an account with that website as well. She went above and beyond her call of duty today and deserves some kind of accommodation for all of her hard work. I had to change my password and my address and she walked me through step-by-step how to do it being legally blind makes things difficult. So she told me exactly where the buttons were to click on the website. She made my entire process effortless and solved all of my issues.

I don’t know about Williamston but Mr. Abdel at the Thomasville NC location is top notch in customer service and needs a raise! He’s very knowledgeable and very helpful whenever I see him, thank you brother and I hope you get that raise God willing!

I've used 4 different branches as my "primary" base. Virtually every experience I've ever had has been fantastic. And their loan rates are better than most.

In all my years, I have been with many different banks, as I have moved and such, and I will say that SECU, is by far my most favorite. I will never leave, I do not ever plan on leaving this bank and I have gotten my daughter on and she is now living her life and loving her bank. I now have also started my son savings account with this bank, and I hope they keep it forever as well. I honestly have no idea how long I have been a member, but it’s been at least 10 years. Absolute wonderful customer service every time I go. Representatives and cashiers are always pleasant and very nice. The wait time is never outrageous. I always feel very welcomed and it’s nice. I will always suggest this bank to people and if they cannot get in for one reason or another, I will not do it for them unless it’s immediate family but I like not just everybody can join because it would be extremely busy.

I have been banking with NCSECU since 2000, and I don't ever plan to leave the credit union even though I have left the state. Customer service has always been fast, efficient, and courteous. Their interest rates remain lower than most other banking institutions, and if a customer has an issue with identity theft or credit card disputes, they are always on top of it right away and typically resolve the issue in favor of the customer. I give them my highest recommendation!