NBAstoreReviews of nbastore.com

These people are total idiots. I tried to place an order and my credit card is denied. I called my credit card company who assured me all is well and said the problem is with NBA website. I talked to someone at NBA Customer Service who could not understand English and got nowhere with them. I escalated to a supervisor (who was very nice) and who assured me he fixed the problem. It wasn't. Why would you give a company like this your money??!!! Do not deal with this company. A total nightmare. I have wasted hours trying to sort this through. I am just disappointed I couldn't order my merchandise. I have wasted enough of my time.

Hello, I am a fellow middle eastern who tried to buy a jersey of the Cavs and nets. Just like an ordinary fan does. But the service in fanatics is horrible. First my order gets cancelled on two different accounts because I tried twice and encountered the same issue twice. It told me it had an “unexpected error” when my order processed but still no evident reason to the cancellation. After it gets cancelled it logs me out and even with the right details I cant sign back in. The website is rubbish and service is worse it tells me to contact two numbers both I cant because 1. not on WhatsApp 2. Can’t make international calls, Fanatics have no thought to their fans

I recently ordered a Sweat shirt from the NBA store for a Christmas gift. The order was placed online on Dec 8th. I got several emails saying it would be delayed, delayed, delayed and then I got a notice that said, "Package Can't be Delivered." It was 1 of 2 package. First one was delivered. Then recently got the notice stating it was returned. (Not by me it was never received). Here's the kicker, it was well after Christmas and they refunded me $100 for a shirt I paid $109 + tax for. Bad business!

I'd give 0 stars, if possible. Ordered a jersey in early December. The delivery window's latest delivery date was 12/22. I recieved an email on Dec 20 with the new delivery window was 12/26-1/3. I immediately contacted the company to cancel, but was told that it was too late as it had been assigned to a warehouse. Still haven't recieved it and contacted the company again and was told as "a courtesy" they would refund the shipping cost, but I have to give it to Jan 5 for a refund it it hasn't arrived.

We bought a basketball that seemed good quality and a decent price for $40. When we returned to France, we inflated it and each time it deflated immediately. We sent an email but never received any response from them...

They kept my money, refused to return it, although I asked several times and sent the item back. They tell me I asked for a gift card, but I KNOW I did not. I had to call a month after I returned the item. When I asked where my refund was, they told me I asked for a gift card. 15 minutes later they emailed me a gift card #. Scammers.

I will never use nbastore again, ordered a full update for my wardrobe at $350 when i was ready to pay via Paypal...boom order Canceled without any reasons...Never again, I better order from China.

Should have checked the reviews before ordering!!!Been waiting for over two months for a package that was supposed to arrive in 10 days, it was reshipped and lost TWICE