המקום של ק.
יש ברשותי 4 מכונת שתייה קלה
יש ברשותי 4 מכונת שתייה קלה. בכל בעיה תמיד עוזרים ופותרים
Response from NayaxJan 17, 2024
תודה ששיתפת את החוויה שלך :) אנו מאוד מעריכים שהקדשת מזמנך להשאיר לנו משוב חיובי ותודה שבחרת בנאייקס!

Welcome to Nayax, a global fintech company (NASDAQ; TASE: NYAX) dedicated to providing businesses with a comprehensive payment platform and management system for their operation. Since 2005, we've been at the forefront of the cashless payment revolution, offering innovative IoT services and management solutions for unattended retail. Driven by our customer-first mindset and a commitment to in-house development, Nayax has evolved into a leading omnichannel retail solution provider. With over 1,200 talented employees located in 13 offices around the world, we proudly serve customers in more than 120 countries. We've established partnerships with several global financial institutions in order for our platform to be able to accept over 50 currencies and over 80 major forms of payment. Moreover, Nayax holds a license as a payment institution in Europe. As consumers increasingly embrace digital payment methods, Nayax continuously develops value-added services for our customers. From consumer engagement solutions and customized payment methods to an extensive API suite and a feature-rich mobile wallet app, our fully customizable management system provides an agile ecosystem that empowers merchants to improve their bottom line. Our commitment to innovation and to our customers sets us apart. Rooted in our core values, Nayax's dedicated teams consistently deliver innovative products that meet the evolving needs of retailers and consumers alike. Our mission is to empower retailers by providing them with growth tools and systems that reduce operational costs. At Nayax, we believe in creating a lasting impact on our customers' businesses, converting casual consumers into dedicated followers. By offering consumer engagement tools, loyalty programs, and omnichannel solutions, we help retailers increase their bottom line and accelerate their growth. Important Note: Nayax is a payment provider for vending and other unattended machines, which means we clear cashless payment transact
Nayax (nayax.com) has 461 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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461 approved reviews, newest moderated first
המקום של ק.
יש ברשותי 4 מכונת שתייה קלה. בכל בעיה תמיד עוזרים ופותרים
Response from NayaxJan 17, 2024
תודה ששיתפת את החוויה שלך :) אנו מאוד מעריכים שהקדשת מזמנך להשאיר לנו משוב חיובי ותודה שבחרת בנאייקס!
Tibor S.
Kompetente und zuverlässige Beratung bei Problemen. Keine Ausfälle der Systeme (Vendig-Machine). Regelmäßige und zeitgerechte Auszahlung der Umsätze.
Response from NayaxJan 15, 2024
Vielen Dank, Tibor, dass du deine Erfahrungen geteilt hast :) Wir freuen uns sehr, dass Sie sich die Zeit genommen haben, uns ein positives Feedback zu hinterlassen, und danken Ihnen, dass Sie sich für Nayax entschieden haben!
Star
Le service est optimal
Response from NayaxJan 13, 2024
Thank you for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
Elizabeth M.
Had a great experience so far!!
Response from NayaxJan 13, 2024
Thank you Elizabeth for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax!
greg N.
Update: no one at Nayax engaged me after being asked to expedite, however the company whose vending machine I am using got in touch with someone at Nayax and then I did receive a new SIM card from Nayax and it worked. That was all I was asking for in the first place... for the last 4 weeks. Adding a star. Orig issue: I started a business and got new Nayax reader, SIM card and hi-gain antenna. Never has worked. They say it's either the SIM or antenna, but say they won't send me either to test their theory unless I buy them. What kind of response is this! ?? Their claim is the SIM and antenna are accessories and not covered by any warranty, Really? They sent us these so called "accessories", you would think they would like them to work also for their commission. Clueless company with No rudder for direction.
Response from NayaxJan 8, 2024
Hi Greg, We are very sorry to hear about your negative experience. Regarding your case, we asked the team to expedite and solve as soon as possible.
Aiman S.
They are terrible with their service. They take forever to solve a small issue. They made a mistake on their end with our banking details and it took them a year to resolve the issue. We contacted them several times to fix the issue and we were always forwarded to a different department. It affected our business because we were not getting any of our money. We had to delay restocking because of this issue. Although the issue is solved now, but it l took them a year to do it. Of course Nayax is very quick on taking the money from us.
Response from NayaxDec 30, 2023
Dear Aiman, We are very sorry for the delays you've been experiencing. We have had significant growth over the past few months and unfortunately were not able to match it in terms of support needs. However, it is something that we're addressing with automation and improved tools that will let be able to better serve our customers. Regarding your case, we asked the team to expedite and solve as soon as possible.
Chris H.
I have had great service with Nayax and their credit card reader for our vending machine. Their support staff follows through and resolves issues.
Response from NayaxDec 29, 2023
Thank you Chris for sharing your experience :) We greatly appreciate you taking the time to leave us positive feedback and thank you for choosing Nayax! 2 days ago
Mia P.
Wrote a negative review and they answered under it to write and tell them what’s the issue. I already have an open case and they know everything needed to go on, but I don’t get any reply, neither my money. I’m wondering when I’ll get my money since it’s been a month already. One star is even too much.
Response from NayaxDec 29, 2023
Hi Mia - We are very sorry to hear about your negative experience. Please contact us on [email protected] in order to ensure a solution to your issue.