NayaxReviews of nayax.com

⭐ 1/5 – Neispravan uređaj, neisplaćen novac i neriješene reklamacije Nayax uređaj na svojem cvjetomatu koristim od 19. kolovoza 2026. Od početka imam učestale probleme s radom — uređaj više ne radi nego što radi, a kupci ne mogu izvršiti plaćanje. Time gubim prodaju i povjerenje kupaca, dok troškove poslovanja uredno podmirujem. Uz sve to, do danas, 17. listopada 2026., nisam primila nijednu isplatu ostvarenog prometa. Traženu potvrdu banke o vlasništvu računa dostavila sam putem aplikacije prema njihovim uputama, ali nisam dobila potvrdu je li dokumentacija prihvaćena niti konkretno rješenje. Više puta obraćala sam se dobavljaču, distributoru i Nayaxu. Problemi i dalje nisu riješeni. Odlučila sam zamijeniti uređaj i prekinuti suradnju. Kao maloj poduzetnici, pouzdan rad uređaja i pravovremena isplata vlastitog novca nužni su za poslovanje. Moje iskustvo s Nayaxom izrazito je loše i na temelju njega ih ne mogu preporučiti.

senza parole, continuano ad inviare le fatture per un servizio inesistente e non più richiesto. Fate attenzione, i contatti sono inesistenti.

Commercial company here - I have tried calling Nayax UK approximately 20 times in the last 10 working days. I have tried to connect to multiple departments - not a peep from anyone! Multiple emails sent too. Beyond frustrated at this point - what is going on with this company?

Avoid using any machines that have Nayax card readers they are an absolute joke! Usually will take multiple attempts to work and that is if you even get it to work while your card gets hit with a pending transaction every time it fails and goes to a black screen. Quite possibly the worst company to use for card transactions. Would give 0 or negative stars if possible. Save yourself a major headache and avoid them completely whether you are a business or customer. Edit to add more info. I am a consumer that has tried to use Nayax card readers at local businesses not a direct customer of Nayax. Came home to find 8 pending charges on my account because the server failed multiple times at the local business. Pending charges drop off but they are a pain to deal with and can tie up your credit until they drop off. I've used other card readers (non nayax) with success at other businesses. You might have to retry once in awhile but never as bad as the amount of Nayax fails.

La estructura de esta empresa en España solo funciona bien a la hora de contratar el servicio y el personal de servicio tecnico que tienen es muy profesional. Pero el soporte no existe, llevo semanas con mi cuenta suspendida para poder utilizar sus aplicaciones y es imposible contactar con ellos, no responden a los emails y no aceptan llamadas. La atención postventa es nula, vergonzosa.

Found Nayax transactions on my credit card bill! Didn't even know they had been taking money from my account. Apparently, they can take money from your account EVERY TIME you use your credit card for a car wash, without even informing you of the additional charges. I have now identified £25.00 worth of these insidious charges on my credit card and they represent 3 times I used the car wash. To be clear: There was NO indication on the machine at the car wash that customers are charged extra each time they wash their car. Just the standard list of car wash fees, which I paid for. So that means every time I wash my car and pay £12.00, an EXTRA £10.00 is taken from my credit card! OUTRAGEOUS. No mention of this on the machine or at the garage. Daylight robbery, which I will be reporting to my bank to get the money back AND reporting them to the authorities for illegally taking money. Be warned. Each time you use your credit card at an automated machine at a garage, you could be charged high fees for doing so. They are supposed to issue warnings on the machines but in this case, it never happened.

They never fully activated my account and ignored emails. When I sold my machine and wanted to switch my nyax account to the buyer, they said that I never paid my bill. All of my information and emails said that I owed them $0. I still have not gotten any money from my sales and the links they send me aren’t working. So frustrating!

Terrible customer service. It seems like nayax doesn’t want customers for how bad their support is. Neither a ticket, nor one of the local nayax suppliers and nayax support itself replied after multiple attempts of reaching them. There’s no way to set up a device by yourself, but none of their team replies, so the device just can’t be activated. I can’t imagine even one of the 5 star reviews is real because u haven’t had one single pleasant experience with them. Tickets just get delayed so they get automatically closed. This has been going on for over a month now. Incredibly disappointing.