Wendy A.
Customer Service is by far the worst I…
Customer Service is by far the worst I have ever experienced in the history of dealing with suppliers, and please note I have dealt with suppliers for over 30 years. I have been waiting on a part for over a month now. Now please hear me clearly. The address the part is shipped to is correct in my confirmation email but when shipping creates the label my package is going to an undeliverable address in Underwood, ND. FOR A SECOND TIME. I have tried resolving this issue with Nayax, but continue to get the run around and please do not ask for a Supervisor as they will never patch you through to one. Oh but wait, they will tell you that they will have a supervisor call you back which still hasn't happened. So here I am, 1-MONTH AND 4 DAYS LATER, no part, no response from Nayax and no resolution. Good Luck shopping with this company.
Response from NayaxMar 7, 2024
Wendy, We sincerely apologize for the negative experience you've had. We understand your concerns and would like to assist you in resolving them. We passed your details to our support department and they will contact you soon.



