NavanReviews of navan.com

3.4465 reviews
Activities & Tours
3045 Park Blvd, Palo Alto, California

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Navan

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About Navan

Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.

Navan (navan.com) has 465 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: navan.com
Website: navan.com
Category: Activities & Tours
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Navan reviews

Showing 217 reviews with 5 stars · Clear filters

Alex T.
Dec 11, 2025
Navan makes it very easy to add and…
Navan makes it very easy to add and setup your company. Most things within the app are well thought through from a UX perspective. The only downside is we occasionally get reports on difference in pricing when going direct to the airline.. although the teams are working through that.
Response from NavanSep 22, 2026
We're so happy to hear you find setting up your company with us easy and our app's UX well-designed! We appreciate you highlighting the pricing discrepancy with airlines; our teams are actively working to resolve this for a seamless experience.
Maya
Dec 9, 2025
Navan delivers excellent customer support
Navan delivers excellent customer support across both chat and phone channels, with 24/7 availability that gives Travel Managers and travelers confidence that assistance is always within reach during business or personal trips. Their booking platform also offers an outstanding user experience, seamlessly adaptable on both desktop and mobile devices.
Response from NavanSep 22, 2026
We're so happy to hear that our 24/7 support gives you and your travelers confidence! We also appreciate you highlighting the outstanding user experience of our booking platform across devices. Thank you for your wonderful feedback!
Jessica
Dec 9, 2025
Navan is a modern and easy-to-use…
Navan is a modern and easy-to-use travel and expense management system. Getting started with Navan was easy, and I had a great implementation team.
Response from NavanSep 22, 2026
We're so glad to hear you found Navan easy to use and that our implementation team provided a great experience! Thank you for your positive feedback.
Amit P.
Dec 5, 2025
Love our experience with Navan
Love our experience with Navan. The transition from other services to Navan was so much easier and better. So much easier to work with and the access to have all my point systems in one place as we book is amazing.
Response from NavanSep 22, 2026
We're so happy to hear that your transition to our services was smooth and beneficial! We appreciate you highlighting the ease of use and the convenience of having your point systems integrated. Thank you for your wonderful feedback.
Stefania L.
Dec 5, 2025
One of the most user-friendly OBTs I've seen!
Navan is one of the most user-friendly online booking tools I've ever seen as a travel program leader in my 5 years of expertise. Its interface is intuitive, modern, and fresh. As an Admin, I have complete control over live changes I want to make on the platform to align with our travel policy/standard without requesting it from the Navan tech team or my account rep. I'm confident Navan is on the right track to keep improving features like car rentals and complex trips to make our experience even better
Response from NavanSep 22, 2026
We are so happy to hear that our platform's intuitive interface and administrative controls have been so beneficial for your travel program over the past five years. We truly appreciate your positive feedback and are committed to continuously improving features like car rentals and complex trip bookings to enhance your experience even further. Thank you for your confidence in us!
Shin
Dec 5, 2025
Easy to use for wide range of information for booking
It is very convenient tool for my frequent trips as all the information can be in one place and easy to change in case of my plan changed. Also finding better deal help for our cost reduction.
Response from NavanSep 22, 2026
We're so happy to hear our tool makes your frequent trips easier by keeping your information organized and adaptable. We're also glad it helps you find better deals!
Kelly B.
Dec 5, 2025
You're in control!
Rewards are easy. Navan gives approval control to field managers and allows our financial leadership team to see where our travel spend is in real time. The online Interface and App are simple and straightforward. All of our employees enjoy the travel options, rewards and give high marks to customer service for resolving issues.
Response from NavanSep 22, 2026
We're so happy to hear that our platform makes rewards easy and provides your financial leadership team with real-time spend visibility. We appreciate you highlighting the simplicity of our interface and app, and that your employees enjoy the travel options and customer service. Thank you for your wonderful feedback!
Tim S.
Dec 4, 2025
Extraordinary interface and quick…
Extraordinary interface and quick resolution of travel related issues. The mobile app is easy for employees to utilize as well. I love the backend reporting.
Response from NavanSep 22, 2026
We're so happy to hear you find our interface extraordinary and appreciate the quick resolution of travel issues. We're also glad the mobile app is easy for your employees to use and that you love the backend reporting. Thank you for your wonderful feedback!

NavanReviews of navan.com

About Navan

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Navan reviews

Navan makes it very easy to add and…

Navan delivers excellent customer support

Navan is a modern and easy-to-use…

Love our experience with Navan

One of the most user-friendly OBTs I've seen!

Easy to use for wide range of information for booking

You're in control!

Extraordinary interface and quick…

About Navan

About these reviews

More in Activities & Tours, California

Vaya Adventures

Let's Fly Cheaper

Authentic Ireland

A Day in LA Tours

Navan reviews

Navan makes it very easy to add and…

Navan delivers excellent customer support

Navan is a modern and easy-to-use…

Love our experience with Navan

One of the most user-friendly OBTs I've seen!

Easy to use for wide range of information for booking

You're in control!

Extraordinary interface and quick…