Vanessa W.
Awesome traveltool which improves our daily business
We have been using NAVAN company-wide on 3 continents since October 2023. Previously, everything in our company was booked manually via airlines or online by our assistant. Now, thanks to the implementation, we save a lot of time on bookings, business trip requests are automatically included before each trip via a workflow and can no longer be forgotten. In addition, all costs are immediately transparent and we can now better manage and adjust our travel budgets. The bookings are really easy and can be made by the travelers themselves. It takes a little practice at the beginning, but you really get to grips with NAVAN very quickly. NAVAN itself offers a great service and has a solution for every question. The only point deduction is that some flight connections that can be found on Google Flights are not in NAVAN. I would also like to emphasize the fast customer service, which has really always been able to help - and has also found and booked flights that it did not show me. I hope for an improvement here and look forward to further cooperation in the future.
Response from NavanFeb 17, 2025
Thank you for sharing your experience, Vanessa! It’s great to hear how Navan has streamlined your company’s travel process and made bookings more efficient across three continents. We’re especially glad that our customer service has been able to support you whenever needed. Your feedback on flight availability is valuable, and we’re always working to expand our inventory. I’ll be sure to pass this along to our team. We appreciate your partnership and look forward to continuing to support your travel needs!



