NavanNavan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. Whether you’re an executive assistant, finance leader, travel manager, or employee on the go, Navan empowers you to focus on what matters most. Our platform delivers real-time visibility, savings, and control for companies of all sizes. Discover why thousands of businesses trust Navan as their all-in-one travel and expense management solution.👉 Read more customer reviews at www.navan.com/reviews or learn more at www.navan.com.
Navan (navan.com) has 465 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Activities & Tours · Berkeley, California
Excellent
Activities & Tours · San Ramon, California
Excellent
Activities & Tours · Santa Rosa, California
Excellent
Activities & Tours · santa monica, California
Excellent
Showing 62 reviews with 4 stars · Clear filters
Sarah Vaughan, T.
this is an amazing platform, the navigations couldn´t be easier. the information management is good, and it certainly gives intuitive reports. great for small and medium companies!
Response from NavanFeb 28, 2025
Thank you for the fantastic feedback! We’re so glad to hear you find the platform easy to navigate and that it’s working well for your company. We appreciate your support and are always here if you need assistance!
Victoria Ramirez, Klever P.
Navan is a very user-friendly platform and easy to use. I always find better hotel prices compared to other sites, and whenever I need support, an agent helps me quickly. The only downside is the $25 fee every time I require assistance. Occasionally, the platform won’t let me book certain flights it displays, showing an error instead, which forces me to contact an agent. But overall, I really like the platform!
Response from NavanFeb 28, 2025
Thank you for your positive feedback! We’re glad to hear you find Navan user-friendly and that our support team has been helpful when needed. We understand that fees and occasional booking errors can be frustrating, and we appreciate you bringing this to our attention. Our team is always working to improve the experience, and we’ll continue striving to make the platform even better.
Greg Madrid, Probat I.
Navan has been a great experience so far. Very easy to use with a couple of challenging moments. The phone App and desktop version are not always in sync.
Response from NavanFeb 17, 2025
Thank you for your feedback! We’re glad to hear that Navan has been a great experience overall. We’ll make sure to take a closer look at the syncing between the app and desktop version to ensure everything stays in sync seamlessly.
Oskar, Cast AI G.
Navan simplifies my business trips. With just a few clicks, I can secure flights and accommodation that balance cost and quality effectively.
Response from NavanFeb 17, 2025
It’s great to hear how Navan quickly secures flights and accommodations while balancing cost and comfort. We’re happy you find it helpful for your business trips. Safe travels!
Andrew, Social P.
Navan makes it easier to combine your flights and hotels for a business trip and sometime benefit from it too with little rewards.
Response from NavanFeb 17, 2025
We’re glad Navan helps you combine flights and hotels for business trips. Getting a little extra reward in the process is an added perk. Safe travels!
Alex R.
Makes travelling alot easier, to have hotels, flights and trains all in one place is great.
Response from NavanFeb 17, 2025
We’re happy to know Navan makes it simpler for you to arrange flights, trains, and hotels all in one place. We aim to deliver convenience for every traveler. Safe travels!
Joe Bacon, Clos Du Val W.
My budget rental was not as smooth. I was at the airport 3 hours trying to pick up the car. I have been booking my self 3 years without issue but this was chaotic for me. I did all 3 points of m travel thru Navan air, hotel, and car.
Response from NavanFeb 17, 2025
Thank you for sharing your experience! We’re sorry to hear about the issues with your car rental, and we appreciate you bringing this to our attention. We appreciate your 4/5 rating and your continued trust in Navan! If you have additional details you'd like to share, feel free to reach out via [email protected].
Michelle Cervantes, Alliance T.
Since we got Allison, it has been great. We had 3 different representatives before we got her. We were just thrown into the platform's expense side, and she is helping us resolve the issues.
Response from NavanFeb 17, 2025
Thanks for leaving us a review, Michelle. We’re glad Allison has been a standout and could help solve previous challenges. Your feedback is important to us, and we’ll keep improving every step of the way. Safe travels!