Nava Health & Vitality CenterReviews of navacenter.com

I was able to get my detailed test. Overall good. But i didn't appreciate the price increase for Acupressure from $99 to $129 to $139 in may be 2-3 months. I had my appointment ahead of time , you do your pressure and you will get told the price increase at check out. Now the message went up the same.

This place has been great for most of the time that I have been with them but unfortunately, they will no longer be accepting my insurance. I’ve had nothing but problems in the last several months. They are 10-15 mins late to the appointments I have set, I’ve had trouble with prescriptions and supplements. When I call about resolving my issues, there are more issues.

When I'm at the Bethesda location, the staff and doctors make me feel very comfortable, are very attentive and good at what they do. I love that NAVA offer so much to help you stay healthy and beautiful. But everything is expensive. For me it's worth it. Luckily I have a flex plan that helps me pay for my services. I get the bio-identical hormone replacement pellets. This has done wonders for me and relieves my hot flashes and most of my menopause symptoms. But the follow up leaves some room for improvement. Since the DC location closed, I have no convenient way to get the prescribed supplements. I have to call to order them and always have to do follow-up. And do not use more than one form of payment unless the other payment is cash. They will inevitably use whatever card pops up in their system first, even it you give them information for a different card.

I like the staff and service very much. However your locations are not convenient at all and are too far from DC.

Only average was my experience. There were at least Two (2) appointments that were actually poor. On two occasions, after meeting with the Dr. the Dr. suggested that we continue our meeting in the hallway. We had absolutely no privacy in the hallway. I consider those meetings to be "bad". I think I had about five (5) appointments.

Great concept, horribly run business. If I could get my pellet injections anywhere else I would never go back. I feel like they are just trying to nickel and dime me at every turn and they are not really interested nor do they appreciate how much we pay out of pocket for their treatments. They should be working to better educate their staff to understand how we can best leverage our insurance for blood draws instead of defaulting to charging their clients the astronomical cost of processing the blood draws through the company they use which does not take our insurance.

I love the treatment however the customer service is not so great. I have not received a followup appointment call, which I was told I would receive. I expected more service then what I am receiving.

Liked the practitioner but really don't like that all feels like a setup to get maximum amount of money. I got hormone pellets which are already expensive but then they add in a membership fee, an obligatory follow up consultation, lab work etc etc.