Nava Health & Vitality CenterReviews of navacenter.com

We worked out the issues. I spoke with them twice today. Thank you for the support

I would rate this as a zero if I could. Awful communication. They received my test results 3/1/21, completed at analysis 3/17/21, and then posted the results 4/7/21 after I have been calling asking for my results. I called to cancel my subscription to Nava due to lack of communication and then all of a sudden they called and said my results were posted. WHY DID I HAVE TO CALL TO MAKE SURE THEY WERE DOING THEIR JOB. and somehow my google review was deleted. so thats neat. I still have to pay for the fricken test even though I told them that their test took way too long to complete and I have been in and out of the ER due to the severe pains I have been having. They cancel appointments on you just hours before an appointment and do not offer to reschedule and they won't refund me for my total bill after this awful experience. I do not trust anyone at this company.

My experience with Nava wasn't what I expected. Though I was informed that they do NOT accept insurance and understanding that I am paying mostly everything out of my pocket. They failed to informed me that when Patients gets blood work done, patients would be receiving additional bill in the mail. Being unemployed, I was not able to make anymore payments more then what I have already PAID. They charged me almost up to 500$ without reaching out to me NOR informing me, which was very unprofessional. Do your research well.

I was told in December that the charges will be written off. Today I see a charge for $171.26 on my card all of a sudden! Now I have to waste time filing disputes and all that all over again. Worse decision I ever made to set foot in their facility. They are charging enormous amounts of money under false pretenses for things they can't explain.

Worst sham, I ever fell for, $2500 and six months later I am 15 lbs heavier and totally fatigued! All I wanted was my money Back because overall the program was detrimental to my health. Two of my Doctors told me I would be better to avoid programs like this! NAVA has a law firm that represents them! This indicates to that they are not as honest as the claim to be! Myself and many other individuals have that not received the results they advertised you would, haven’t got a chance! Sincerely disgusted! Robert kaylor

I am appalled that I found out that the monthly credit I previously received and accumulated now expires. Please cancel my membership ASAP

Not happy with my experience at all! Hard to get ahold of people. Pricing is way to high and the can’t give you a guarantee. Also not following up on medication.

I would not give any stars at all of possible. I was led to believe that I was signing up for contract where I paid $89 per year them paid for specific services, it turned out that I was paying $89 per month. Then if that wasn't bad enough, you closed the downtown location where I was able to visit during the work day. Then you closed the Silver Spring location that I would have been able to go to after getting off early from work. Most of the employees I dealt with particularly the masseuse and the acupuncturist were very pleasant but the person who initially signed me up was abrupt and rude. Oh, and I forgot that I came Nava Health because you offered chiropractor service, acupuncture and massage. When I got there I learned that the chiropractor did not service clients over a certain age. Overall, it has been a giant disappointment. After my last 2 services, which I have to take leave from work to receive, I'm through and would not recommend to anyone because of discourtesy, lack of clarity, the possibility of locations disappearing and the expense. Not a good experience for me.