Tracy W.
Understanding how Nav works.
The young lady I spoke with was very knowledgeable on the subject and helped me to understand exactly what was going on.

Nav is a technology company building the leading financial health platform for small businesses. What started as a way for small business owners to easily find funding has become a destination for over 350,000 small businesses to get everything they need to understand the full picture of where their business stands, and how their business data can impact their business financial health profile.Nav’s financial health platform gives small business owners transparency in finding the right loan, credit card, banking and other business services as well as cash flow and credit insights, and more. Nav is the only place small business owners can see what financing they may qualify for before they apply - all in their pocket.
Nav (nav.com) has 537 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Banking & Money · Woodland Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
Banking & Money · Beverly Hills, California
Excellent

Banking & Money · San Francisco, California
Excellent
537 approved reviews, newest moderated first
Tracy W.
The young lady I spoke with was very knowledgeable on the subject and helped me to understand exactly what was going on.
Orville S.
The service was professional and patience of the assistant was awesome.
Jalena B.
As a NAV member, I would say the financial tools don’t seem to work as efficient as I had hoped. It seems as though I’ve been paying for the trade line for over a year now and have yet to see much progress on my Paydex score. I originally had two trade lines. Then one day one of them fell off from NAV. I have no idea why but my paydex has yet to improve. I really have not seen much use out of NAV as a consumer to be honest.
Cameron G.
Helpful Efficient Knowledgeable
Courtney M.
Taylor was attentive and responsive while maintaining a positive disposition. Even went above and beyond to provide me with additional resources.
Dwight H.
Great premise, horrid follow through. Wasted my time and money. After about 6 quarters, (January 2022 to May 2023) NAV was unable to assist in securing either a credit line or a business credit card. Amplified the issue by providing constant reminders of my failure by sending emails about my personal credit score.
Marcos C.
The representative was amazing! But the Nav system is a disaster! Could you imagine paying $50 a month and every week I have to call bc my account fell off. They archive the account but still charge. Last year the same thing. Shop around.
Sergio C.
Excellent service, knowledgeable customer service, rep was basically able to respond to my inquiries without much hesitation.