NavReviews of nav.com

Altho my business has been established I didn't have establish business credit but thanks to Nav, I'm well on my way to being able to find my business and have a peace of mind.

Scammers after buying the Prime subscription I applied for the Prime card and was instantly denied for no reason or even review when looking at the checking account it was denied without me even applying and when contacting customer service they were very unhelpful and didn't share why it was denied for security reasons which is the whole point of credit builders also they said that this is not their fault because the card and checking account is not their's it's their partner's which wasn't mentioned anywhere on the website and when I asked for a refund the same day I subscribed they refused also for no apparent reason.

Loved them for building business credit, but as changes started to take place last year, they were not truthful nor forthcoming about Paydex scores no longer being displayed on their credit reports. According to a representative there, they still report to D&B, but they’ve made it where you basically either pay for both theirs and D&B's services or have no clue what your paydex score is, because apparently the paydex score is no longer the 1st go-to for business lenders. Also, instead of them canceling my service when the payment didn’t go through, they kept trying to charge my card and then reported it to collections after it wasn’t paid. Tuh!

Went above and beyond and had me at there best interest I truly appreciate that, because that I'm more vocal, than being Hands-On with technology! Where is that I was uncomfortable with trying to do things myself and Joe help me get comfortable and we got the job done I appreciate that... Team player on the other side of the phone... I had a great experience.

I got set up. I don't know much about site yet. But was able to get help and set up fairly quick.

They don't report the information timely and their customer service is horrible. They care about profits over the consumer. Very sad...

Communication was awesome, Nav has surpassed my expectations with there services. I'm excited for whats next to come from such diligence and support.

Joe went over and beyond.. I had been calling Nav customer service all day hours after hours got no answer, But Joe B. called back before the day was over and when he me back I was on another call so I could not talk to him. So I asked him could he call back in 5 to 10 minutes and he did just that.. So Joe thanks for being a good asset to the company and going over and beyond for me ✨ Good customer care 🫶🏽