NavReviews of nav.com

Yes, my interaction was helpful. Joe, really helped me at a time that's so challenging. We need people that can remember that your customers are important. I've been with you for years and I wish someone could tell me how many. Thank you Joe, that was my father's name R.I.P.

Nav had a shaky support rating from me but Fletcher redeemed the entire company. He was great! Patient, knowledgeable, efficient! Great!

Nav is truly working at assisting me with building my business credit. I just joined 2 weeks ago and I am pleased with their service.

Very knowledgeable and kind

I had the oportunity to talk to an experienced and professional customer care representative.

There is no being constructive for people who steal your money, ignore your complaints, ignore your requests to cancel, have no human element to assist you and refuse to give you your money back, all while doing absolutely nothing related to their business model or promises. This is a real life scam, and I already have my lawyers working on this.

The representative was very pleased and professional,excellent service.

I opened a commercial checking account with nav, and I was told that my account was closed around July 3rd, but the money in my company's account could not be withdrawn by ACH after the account was closed, and the business address of our company could not receive the checks sent to me, so I immediately called them and told them that they should send the checks to the correct address. I repeatedly told them that my company's business address could not receive the check sent to me, and the customer service was very responsible. When I thought there was no problem, the check would be sent to me after I communicated with them over the phone and provided the address. On July 24, I was informed by email that their cooperative bank refused to send me a check to this address. I don't understand why. I have communicated with them many times that the business address cannot receive mailed check letters, and I don't know how they communicate with their cooperative bank about these matters. I have always proposed two solutions, scheme 1 is to return the funds of our company through ACH, scheme 2 is to mail checks to the correct address I provided them, but so far these two solutions have been rejected by them. It's like the money can't be returned to me...