Nature's FusionsReviews of naturesfusions.com

I’ve purchased the product in retail stores in the past but the online product seems to have a different scent. Same name but new formula?

I'm sure my view of this product will improve with continued use. I've taken it just once and am glad to have it available for my use.

So this order had an IMPORTANT note explaining about shipping and the instructions were very explicit. I saw the package was ready to be shipped out and decided to call the company to make sure they actually read the note. Upon getting ahold of someone, Mike, I believe, told me to hang on and he went and checked. Upon checking he realized the label was done wrong and no one read the note that was put on the order. Mike apologized, said there was no excuse but that with all the orders they process, hardly anyone reads the notes put on the orders. 1) Then take out the option to leave notes on an order, or 2) use this as A TRAINING tool and teach everyone to PAY CLOSE ATTENTION to the notes section. Just bc you get X amount of orders daily, your shipping people can take TWO seconds to scan to the notes section and follow the directions that someone leaves on their order. If I hadn't of called and caught them before they mailed it out, this could have led to a REALLY, REALLY big problem and created a VERY SERIOUS safety issue. Your product is good but your shipping needs some adjustment or training.

After receiving the products, I think they speak for themselves. They are wonderful. That is the only reason that I am giving the company 3 stars. OK, Mike Peterson does a good job to trying to keep a new customer happy, but he shouldn't have to do that. Their website issues really need to be fixed pronto. I haven't been able to successfully use a savings code either time I have placed my orders. It keeps telling me I'm not eligible. I have earned my rewards points. Why can't I use them? Are my orders to big? Don't big shoppers deserve discounts? Sorry, I'm just really disappointed in the non "user-friendly" website.

The oils are not that strong and don't last past a 3 hour diffuse.

I am a little disappointed with the customer service. I sent a message on 1/31/19 and as of today I have not received a reply to my question. I did receive an acknowledgment that it was received.