Nature BacksReviews of naturebacks.com

It took three emails, one BBB complaint, an instagram message, and finally a phone call to cancel and refund my order after it had been sedentary in their “order queue” for THREE WEEKS with a shipping label created but the order was never fulfilled. What a joke this “company” is. However, canceling/refunding the order was extremely easy once I actually reached a human being over the phone. Their designs are cute but what a headache!

Here is a copy paste from these halfwits: Just to let you know that once the package leaves our warehouse, we do not have any control over or can handle the said shipment thus we are waiting for the Global Post to take action on this and from there we can follow right after we receive the returned package. The item was never delivered, I have tried contacting the couriers and received no response and the pathetic customer service reps keep telling me to sort it out myself. Also they are very rude, I would have been fired if I tried that bull when I was working customer service.

Took a little while to arrive, which was totally fine, I was prepared for that :) T-shirt arrived, loved it, altho slightly different colour to the picture. But loved the t-shirt!. However, wore it once, washed it, and it's almost doubled in size! It's stretched about 5 inches. Looks terrible on. Hand washed at first to be careful so then machine washed to shrink it back to normal size, but hasn't worked. I look like I'm wearing a t-shirt i stole from a giant. Emailed to tell them. They replied straight away tbf, and helpful. However, cannot get refund. BUT can get 20% discount on my next purchase, woohoo 😒 I don't want to buy another one. Such bad quality. Have tried searching for info about how they're made/where they're made. Assumed they would be like eco friendly, good products. But can not see anything like that in their ethos. My fault for assuming that.

Terrible company! Rude customer service and rediculous returns policy - unable to return if outside the US. Advise to state that size guide is available to order accurate sizes - not as simple as that in many cases! Return policy not clear. Rude customer adviser states that is is. Avoid avoid avoid! Waste of money and not even great quality. If item is damaged you are basically left to deal with it!

Nature backs shorted me on one of my shirts, I have sent numerous emails and they are doing nothing about it. I don't have 25.00 to donate, I wanted my shirt. They didn't refund me and they didn't send me my shirt. They stole my money. So beware, their mistake is your problem and they act like your a thief because you asked to be sent the product that you paid for.

I've spent $150 on clothes, only to have read the reviews after my order! I've had no shipping info. Only an email that says it's not even been picked up yet after 5 days!! These people clearly scam people! I find it VERY interesting that almost immediately after I notified them of their deplorable reviews, there is a 5 star rating, almost EXACTLY rebutting what I've said in my email to them!! Interesting how literally every other order I've made from the same country, would already be here by now, but these guys just can't seem to manage to even reply to emails!! READ THEIR REVIEWS BEFORE BUYING FROM THIS "COMPANY"

Very bad customer service. They gave me wrong size than i had asked for and when i emailed customer service they responded the first time i emailed them and i’ve emailed them back and still no respond back.

Don’t do it! Very poor customer service took 2 months to get anything. Even a response I tried so many times to contact them and there was no phone number. I had to call my credit card company and stop payment. It’s too bad because I like the Shirts as they are advertised. Just DO T EASTE YOUR TIME OR MONEY OR HEADACHE!