Nature BacksReviews of naturebacks.com

My recent experience with Nature Backs has been extremely disappointing. I placed an order for shirts on June 27th, and it's now been over two months with no delivery in sight or any reasonable communication from Nature Backs. The lack of communication and resolution from Nature Backs has been frustrating. Despite reaching out for updates on my order, the responses I received were unclear and conflicting. It was suggested that my package had arrived in Germany, but the tracking information didn't match up. Due to the prolonged delay and lack of communication, I requested a full refund on July 31st (mind you, that was over one month after the order), and reiterated this request on August 10th. Shockingly, I have yet to receive my refund even after expressing my intention to initiate a refund process through my financial institution. This ordeal highlights Nature Backs' poor customer service and failure to address my concerns. Despite my calls for a refund and order cancellation, I haven't received any money back or substantial assistance from them. I believe in fair and transparent customer service, and my experience with Nature Backs has been far from that.

I placed an order for 3 large tshirts. What i received was 2 large and 1 medium. Trying to talk to customer service is useless. They either have a generic auto reply or they pretty much reword the auto reply. I just wanted what i ordered and paid for. Is that really that hard? I know understand that i should have read these 1 star reviews about their customer service. Thanks Nature Backs. I guess i will just gift the Medium shirt because trying to get my correct order is like pulling teeth with Nature Backs.... not meaning to be rude, just trying to get what i paid for.

Well... if you are going to order something for Christmas you better order in October.... I've sent emails with no answer. I've tracked the packages... it's like they are just going around in circles!!! Yes I did get it on the 24th... with the surprise of a $23 fee to pick ot up from the post office!

Terrible quality. 2-3 times through the wash and all the graphics are cracking and the color is fading. Straight garbage clothes

Ich habe für ca. 75 € bestellt und ganz normal nach der Bestellung eine Bestätigung, sowie einen Link zur Sendungsverfolgung bekommen. Jetzt, ca. 3 Wochen später wurden alle Mails gelöscht (nicht von mir), ich hab also weder eine sendungsnummer noch einen tracking link. Für mich eine ganz klare Abzocke. Ergänzung: nach ca. 2 Monaten kann die Bestellung jetzt final an, ich musste allerdings noch 18€ Zoll zahlen. Ich würde nicht noch einmal bestellen

Ich habe vor drei Wochen eine Bestellung aufgegeben und noch immer nichts erhalten. Auch nach kontaktieren des Unternehmens habe ich keine Antwort bekommen. Lediglich eine Versendungsinformation die aber seit über zweieinhalb Wochen den gleichen Status hat.

I order shirts June 26 and I haven't received them yet. 2-3 business days is what the website says and I haven't gotten any notification that they're going to be late. I'm a little upset as I spent over $100 and that included shipping. I should at least get the money back for the shipping.

I have been buying from this company for a few years and I’ve never been as disappointed as I am now. I ordered a bundle of shirts, over $100 which is the most I’ve ever spent with Nature Backs. The order was placed on 5/7, a Saturday, so like their website said I expected it to be updated Monday or Tuesday. The next Wednesday (5/11) they created a shipping label. Well, since then, USPS hasn’t received the package. Here’s the kicker…When I reached out to Nature Backs about when they would ship my items they CLAIMED TO HAVE IN STOCK, they claimed to have issues with their supplier and they were waiting to receive merchandise to send out orders. I did not opt to do a pre-order, and saying you have ready-to-ship items that you don’t have is false advertising. I told the company I was a little disappointed because the whole point of me ordering shirts that were in stock was to receive them faster but that I was glad they gave me somewhat of a timeframe. Their response? “Thank you for the support.” Save your money!!! Terrible customer service and reading their replies on BBB they are rude as well. And I believe all the reviews below 5 stars are fake to get the rating back to 3 stars.