Natural LifeReviews of naturallife.com

Original price of the skirt was $55.25. Plus taxes etc came to $68.41. Skirt was too big and cut was not as flattering so I decided to return it. Saw that to return you would just pay the return shipping fee of $7.95 however after my return was processed, my refund was $51.90 which is even less than what just the skirt cost. Paid $68.41 and received $51.90 back. Total of $16.51 difference. Just so others are aware.

I ordered from the legit Natural Life. Pros: ordering process, fairly timely delivery, quality of clothes decent. Cons: Returns. 2 options for returns, gift card or original payment. Original payment will deduct $7.90 for return shipping. Fair. The problem, despite choosing original payment, they forced gift card. After gift card was forced claimed there was zero way to correct and refund to original payment. Customer service didn't seem to care. It took many emails, escalation to management (only available M-F during ET business hours), and over a week before, after a lengthy voicemail with excuses and claims of policy violation, that they would refund to my original form of payment. Now I will never order from them again because of the way they managed the return. Not worth the headache.

Terrible customer service. They do not respond to any emails you send them if you have an issue with your order. Their size charts, compared to the clothing are a total joke. I ordered 2 dresses based on their size chart of size Medium. The dresses that came were absolutely enormous. Easily would have fit an xtra large. Not a little roomy, massive. So I was out $30 on one dress because it was final sale and they would not respond to any of my emails and the other dress, I’m still waiting on my “store” credit, because they will not refund your method of payment. Needless to say, if I ever receive my credit and use it, I would never shop with them again. They clearly could care less about customer satisfaction.

I bought the little wooden bench, which in the pictures, looks like the flowers are raised up. In fact, they are all just painted on. This is NOT worth 40$.

I was disappointed with tracking the package. I felt it took too long. I wanted to order more items, and the pressure was on to buy more. I did order more, and asked for “Express mail”, but can’t figure out what that means. Not sure if I will buy again from this company.