Natural LifeReviews of naturallife.com

I have bought several items from this company with no complaints but I bought a dress recently and was soooooooo disappointed that the dress had no hem - just the raw edge where they cut the dress

I was super-disappointed with my experience with Customer Service today…Whomever it was that I talked to was rude, dismissive, uncaring and condescending. In fact, pretty much the worst customer service experience I’ve ever had. I actually felt belittled and humiliated. This was my first and last interaction with the people at Natural Life…I will not be ordering from this company again. Although their clothes are cute and fun, they are not always the best quality and sizing can be way off. After my experience today I’ve decided to move on to more dependable retailers with better quality clothing and employees who can at least pretend to care about their customers.

Bought about $100 worth of stuff from them. I bought a sweater that looked cute online but what I got was sized extremely small and the material was paper-thin. The sweater was nearly $48. I also got two cat wall hooks that you can hang up necklaces with. Each hook was about three inches long and were $15. Like, the concept and style is great but their stuff isn’t very good quality, which is a shame. You’d probably be better off shopping on Temu, sadly. I had seen the advertisement for this place on Facebook for the longest time and thought what the heck, I guess I’ll try them out but I should have read these reviews first. The company blames the poor quality of their stuff on an imaginary “imitation” website but the site I used was called Naturallife.com, so then what’s the web address of this imposter site?? I’ll certainly never order from this place again.

I’ve shopped here for over 12 years. I think I’m done and won’t return. Their prices go up while quality seems to go down. Sizing is always off, dresses are always glorified moo moos, sheets are $90 and are not soft at all. Recently I bought $90 pjs and the material was tissue paper thin and see thru/ translucent. That was the last straw for me. They know that’s garbage, they just bank on their cute designs to get everyone to ignore the horrible quality. That’s not boho, that’s a rip off. I recently found their same granny square knit sweatpants for less than half the price on Amazon and their $100 sweaters for $20 on temu with the same exact quality, if not better (I got 4 sweaters on temu for the price of 1 at NL. Same sweaters!). I’m just going to look for dupes from now on. I recently saw the same gold butterfly hair clips they charge $14 for at the dollar tree for $1.25! World market and earthbound trading are good for similar less expensive decor items and clothing. Tj maxx has cute sheets for $15. Urban outfitters/ world market for shower curtains and bath mats.

I wish I had checked Trustpilot. The quality is very cheap and the products don't look anything like the picture unfortunately. I purchased several final sale items - big mistake. Final sale means you can't complain when it doesn't look like the picture or the quality is crap. Also, the reviews are all 4-5 star, yet I am unable to leave a review on my purchases so they are obviously fake.

Cute, original, fun designs, but QUALITY is not always what you would hope. Customer service is horrible. I had a phone conversation today with an associate who wanted to lay down the law rather than listen to what I was actually saying. It's always questionable what kind of personality you'll get on the phone; the nicest people are their AI assistants--LOL. I will not shop with them anymore.

Natural Life was a go to source of fun, colorful clothing you can move in. Before I retired in 2023 I order quite a bit from them. Great quality, no customer service or shipping issues, and affordable. I worked as a pediatric therapist - so their styles were a great fit for my busy work life. And I still have (and wear) many of those articles of clothing. However, they have undergone a significant change in recent years. Last year (2025) has been the worst. They completely lost a shipment (first time that ever happened to me in 40 years of living very rural and mail ordering everything) and I had to FIGHT with customer service to get reimbursed. This is after tracking had it in Atlanta, not moving, for >30 days! The quality of the clothing is sadly very hit or miss now. Forget ordering any item that has been a staple for you and expecting it to resemble previous items with the same name. I was a devotee of the Beckett pants and owned every incarnation of them. Last year’s version was COMPLETELY DIFFERENT. Terrible cut, quality, and material. I had to return - which they charge for unless you engage in a protracted discussion with customer service - not pleasant. I feel like they are striving now for a demographic that’s not me at all. I never felt that way previously. I think they have some fantasy they can lure 20 somethings who want to shop at FP but can’t afford it. Good luck with that 😂. Meanwhile they are alienating the 50+ women with disposable income who loved their boho vibe. Bye, Natural Life 👋🏻 see you if you figure out your issues.

I purchased a bedding set for my daughter. The print was beautiful, but the quality of the material of the duvet and sheets is awful. The sheet ripped within months of use and the duvet threading is falling out and tasseled edges are all falling off. This was not cheap bedding, now I find myself having to completely replace it. Shameful products.